Primary Responsibilities
Assist senior field engineers in troubleshooting problems and following established procedures to resolve issues.
Support basic installation of equipment and infrastructure supporting the BIM contract.
Help install new or upgraded technologies under the guidance of more experienced team members.
Assist with end‑to‑end testing of fiber optic cables using OTDRs, power meters, and related tools.
Document findings from fieldwork and report any issues that affect project progress to senior staff.
Support equipment assessments and provide preliminary observations for review.
Participate in training sessions to learn product features and specifications; help share basic information with customers when needed.
Help maintain positive customer interactions by ensuring equipment is used and supported properly.
Follow instructions when reviewing basic tasks completed by peers and escalate concerns to senior engineers.
Communicate daily with team members to support project timelines and goals.
Assist with coordinating site access, equipment readiness, and schedule alignment with Government Points of Contact (POCs) as directed.
Support the project manager with basic stakeholder communication tasks such as providing updates or clarifying simple project details.
Provide technical input related to ISP/OSP activities and help gather information needed for design recommendations.
Participate as a member of small implementation teams, focusing on assigned tasks rather than overall leadership.
Other Responsibilities
Assist with technical, administrative, and operational tasks for assigned projects.
Help prepare basic project documentation, reports, and updates under guidance from senior team members.
Perform entry‑level technical tasks and follow established standards for quality and accuracy.
Assist with planning activities by gathering data and providing initial workload estimates.
Update network documentation and as‑built records based on splicing and testing results.
