Assist with datacenter activities including hardware configuration, cabling, component replacement, and system validation during deployments and upgrades.
Monitor system health, investigate performance issues, and help ensure the reliability, availability, and security of shared HPC resources.
Support job scheduler operations, resource management, and troubleshooting of compute, storage, and networking issues affecting HPC users.
Collaborate with engineering team members to plan, test, and implement infrastructure upgrades, maintenance activities, and new HPC technologies.
Assist with the installation, maintenance, and troubleshooting of scientific software, compilers, libraries, and module environments to support research workloads.
Develop and maintain operational documentation, automation scripts, and standard procedures that improve the efficiency and reliability of HPC operations.
Work closely with scientific support staff to resolve infrastructure-related issues impacting scientific workflows and user productivity.
Required Skills
Bachelor’s degree in computer science, engineering, scientific computing, bioinformatics, or a related field and at least 5 years of related experience.
Experience supporting Linux systems in HPC, research computing, or similar technical environments
Familiarity with datacenter best practices, server hardware, and basic networking components is preferred. Experience with hardware installation and maintenance in HPC or enterprise environments is a plus.
Experience installing and supporting scientific applications, compilers, libraries, and module systems
Working knowledge of job schedulers such as Slurm and shared compute environments
Experience troubleshooting user issues across software, environment, and workflow layers
Strong scripting skills in Bash, Python, or similar
Familiarity with software build and package management tools such as Spack, EasyBuild etc
Exposure to containers such as Apptainer/Singularity
Experience supporting scientific workflows in bioinformatics, computational biology, chemistry, physics, or related domains
Strong problem-solving skills and ability to manage multiple priorities
