Contract & Task Order Execution
Support the program manager in overseeing all awarded task orders under the IDIQ.
Help ensure performance against contract requirements (schedule, scope, quality, SLAs/metrics).
Track deliverables and milestones, coordinating with task leads and functional teams.
Assist or create CDRL documentation (i.e. Risk register, PMR, etc.)
Customer & Stakeholder Engagement
Act as a secondary point of contact for government counterparts when the PM is unavailable or delegates.
Participate in regular customer meetings, status reviews, and technical discussions.
Gather, clarify, and communicate evolving customer needs across the project team
Financial & Resource Management (in a support role)
Assist with monitoring cost, schedule, and performance at the task order level (e.g., CPI/SPI, labor burn, funding status).
Support staffing plans across task orders, including onboarding, backfill planning, and coordination with Talent Acquisition.
Help balance prime vs. subcontractor labor to meet program targets for direct labor and profitability, as guided by the PM.
Performance Management & Delivery Quality
Monitor key performance indicators and service levels for task orders.
Identify underperformance or risk areas early and coordinate corrective actions.
Risk, Issue, and Change Management
Maintain and contribute to the program risk/issue register for the IDIQ and individual task orders.
Help identify and track risks, issues, and dependencies; drive mitigation actions with task leads.
Support contract and scope change processes (e.g., ROMs, ECPs, modifications) by coordinating technical and cost inputs.
Proposal & Growth Support (On-Contract Growth and New TOs)
Coordinate proposal activities for new task orders or modifications under the IDIQ (schedules, inputs, reviews).
Work with capture, BD, and technical leads to develop compliant, compelling responses.
Track pipeline and awarded work under the IDIQ to support growth planning and resourcing.
