Experience applying and maintaining Infrastructure as Code (IaC) capabilities to support provisioning, configuration, and workflow automation of cloud environments.
Experience working with open‑source technologies in support of system operations, configuration, automation, and platform maintenance.
Experience implementing, configuring, and maintaining observability capabilities to support operational reliability, including monitoring, logging, tracing, and alerting (e.g., CloudWatch, ELK Stack, Logstash, Icinga).
Experience analyzing system performance, reviewing telemetry data, detecting anomalies, and identifying areas for reliability improvements.
Experience troubleshooting incidents, participating in on-call rotations, and contributing to post-incident reviews.
Experience managing cloud lifecycle operations such as patching, vulnerability remediation, scaling and resource management within cloud environments.
Experience managing TLS/SSL certificate lifecycles, including issuance, renewal, rotation, and integration with cloud services.
Identify, analyze, and resolve infrastructure vulnerabilities and deployment issues, while reviewing existing systems and recommending improvements for performance and operational efficiency.
Experience updating system maintenance and support documentation, including standard operating procedures (SOPs), runbooks, and technical design specifications used by operations team members and the customer.
Strong understanding of web services and API concepts, including REST, and how these interfaces enable communication and integration across cloud‑hosted systems.
Experience working within Agile Scrum teams to support cloud operations, contribute to planning activities, and effectively collaborate across cross‑functional teams.
Experience collaborating with customer teams to provide cloud operational support, address technical needs, and recommend solutions aligned with customer requirements.
Experience applying compliance, authentication, authorization, access control, and operational governance practices across cloud-hosted systems.
Familiarity with Assessment & Authorization (A&A) processes and associated artifact collection workflows.
What You'll Need to Succeed
Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience