Identify manual processes that can be standardized, simplified, or automated.
Develop automated system and application health checks and validation processes.
Learn administration and operation of the IBM NetCool event management environment.
Support event ingestion, filtering, enrichment, correlation, prioritization, and escalation.
Support NetCool configuration, maintenance, troubleshooting, upgrades, and event management improvements.
Support integration among infrastructure platforms using APIs, scripts, SNMP, syslog, structured data, and other approved interfaces.
Troubleshoot data flows and integrations between monitoring, event management, infrastructure management, and IT service management technologies.
Work with network monitoring and Linux administrators to automate recurring operational activities.
Support application upgrades, maintenance, configuration changes, vulnerability remediation, and troubleshooting.
Participate in root cause analysis involving multiple systems or technical interfaces.
Maintain architecture documentation, interface documentation, automation repositories, operating procedures, and troubleshooting guides.
Participate in cross training, business hours operational support, and scheduled on call support.
THIS IS A HYBRID POSITION REQUIRING 3 DAYS ON-SITE AT THE PENTAGON AND 2 DAYS REMOTE
What you’ll need to succeed: (Required)
Experience 5+ years of professional experience in one or more of the following:
Systems administration
Infrastructure engineering
Infrastructure automation
DevOps
Systems integration
Enterprise application support
Network management
Monitoring or event management
At least 2 years of hands on experience with Linux, scripting, automation, or systems integration. Experience supporting production enterprise IT environments.
Technical Requirements
Hands on experience with at least two of the following
