Install, configure, upgrade, and maintain engineering tools including but not limited to Cameo Enterprise Architect, Teamwork Cloud, Arbortext Publishing Engine, Anark Publisher, Mathcad, Ansys Fluent, VxWorks, Xilinx toolchains (Vivado, Vitis), LabVIEW, and related plugins.
Administer licensing systems such as Reprise License Manager (RLM), FlexNet/FlexLM, ALM, node-locked licenses, and National Instruments Volume License Manager.
Ensure seamless client connectivity and proper configuration of supported applications across Windows and Linux environments.
System Reliability & Performance
Monitor health, performance, and capacity of applications and license servers.
Troubleshoot and resolve issues related to applications, integrations, and licensing in collaboration with IT and vendors.
Develop and maintain backup, recovery, and disaster recovery procedures for application data and configurations.
Manage and maintain development, test, and production environments.
User Support & Training
Act as primary point of contact for engineering users regarding supported applications and environments.
Triage, resolve, and escalate user incidents and service requests as necessary.
Develop and update documentation, FAQs, and quick reference guides to support users.
Configuration, Integration & Lifecycle Management
Configure repositories, permissions, and integrations in Cameo and Teamwork Cloud.
Manage publishing workflows and templates in Arbortext Publishing Engine and Anark Publisher to support engineering documentation and technical data packages.
Support LabVIEW-based test and measurement applications, including hardware connectivity.
Facilitate integration of engineering applications with PLM and other enterprise systems.
Participate in tool evaluations, upgrades, migrations, and deployment planning.
Maintain configuration baselines, change records, and system documentation.
Security & Compliance
Collaborate with cybersecurity and IT teams to ensure applications, license servers, and operating systems comply with security, audit, and regulatory requirements.
Apply patches and updates following change management and security policies.
Implement role-based access control and enforce data classification and export controls.
Identify, assess, and remediate security vulnerabilities in coordination with cybersecurity teams, including tracking and resolving findings from vulnerability scans using Tenable or similar tools.
Continuous Improvement
Identify and recommend opportunities to enhance performance, reliability, security, and usability of engineering tools and licensing infrastructure.
Automate and streamline administration and support processes through scripting and process improvements.
Stay informed on vendor roadmaps, new releases, and industry best practices.
Qualifications
Required
Bachelors degree in computer science, Information Systems, Engineering, or related field, or equivalent experience.
Experience administering engineering tools such as MBSE/modeling tools (e.g., Cameo, MagicDraw), team-based model repositories, technical publishing tools (Arbortext, Anark), engineering analysis tools (Mathcad, Ansys Fluent), and embedded/FPGA/test tools (VxWorks, Xilinx, LabVIEW).
Hands-on experience with license management tools including RLM, FlexNet/FlexLM, ALM, node-locked licenses, and National Instruments Volume License Manager.
Strong troubleshooting skills on Windows Server, Windows 11, and Linux (RHEL 8).
Familiarity with networking concepts related to client/server applications and license servers (ports, firewalls, DNS, certificates).
Experience working within formal change management and incident management processes (e.g., ITIL).
Preferred
Experience in engineering, defense, aerospace, or manufacturing environments.
Scripting and automation skills with PowerShell, Python, Bash, or similar.
Knowledge of virtualization and containerization technologies (VMware, Docker).
Experience integrating with PLM/ALM systems such as Windchill, Teamcenter, DOORS and Jira.
Experience using Tenable or similar vulnerability management platforms for scanning, analysis, and remediation tracking.
Familiarity with cybersecurity hardening guidelines, vulnerability management processes, and secure configuration practices for Windows and Linux.
What We Offer
We offer a Total Rewards package that is Impactful and built for you
Healthcare including medical, dental, vision, HSA and Flex Spending
Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits
401k match up to (6%)
Educational assistance
On-going learning opportunities rewarding work environment
Additional Information
100% on site role
Hours: 7:00AM-5:00PM MF
Availability to work outside regular business hours as needed, to address critical issues.
This position may require eligibility to obtain a US security clearance.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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