Proactively monitor flights in progress and keep flight crews and relevant stakeholders informed of any circumstances that may affect flight operations.
Conduct comprehensive operational and safety assessments, including
Weather conditions at departure, destination, en-route and alternate airports
NOTAMs and operational advisories
Runway and aircraft performance
Airport restrictions and operational requirements
Aircraft weight and balance
Fuel requirements
Mechanical and performance considerations
Organise crew rotations and ensure crew duty and rest requirements are maintained in accordance with the Flight Operations Manual.
Support and actively participate in the company's Safety Management System (SMS).
Ensure appropriate security measures are in place for aircraft, passengers and baggage.
Respond promptly to security-related irregularities and incidents in coordination with relevant departments and authorities.
Liaise with aviation authorities, handling agents and other service providers to obtain overflight and landing permissions.
Coordinate ground handling, refuelling and other flight support services.
Arrange airline and hotel accommodations for crew members as required.
Provide clear and timely crew briefings, both verbally and in writing.
Ensure all pre-flight and post-flight documentation is completed accurately and in accordance with regulatory requirements and company policies and procedures.
Make sound operational decisions in the best interests of the company, with safety as the highest priority.
Perform other duties and responsibilities as assigned by the Director, Ground Operations.
Minimum Requirements
Diploma or higher qualification in Aviation or a related discipline.
Minimum 2 years of experience in the aviation industry, preferably within business aviation.
Experience in flight dispatch, operational control or a similar aviation operations role is preferred.
Strong understanding of flight operations, aviation safety and operational procedures.
Willingness to work a 24-hour shift roster, including weekends and public holidays.
Excellent interpersonal and communication skills.
Strong written and verbal English communication skills.
Desired Characteristics
We are looking for someone who is
Analytical with strong critical-thinking and problem-solving abilities.
Highly organised with excellent time-management skills.
Able to manage multiple priorities in a fast-paced operational environment.
Detail-oriented with a strong commitment to accuracy.
Calm and composed when working under pressure.
Able to work independently with minimal supervision.
Customer- and safety-focused.
A strong communicator with excellent interpersonal and stakeholder-management skills.
Results-driven, with a high level of personal accountability.
Proactive, resourceful and able to take initiative.
Adaptable and comfortable working in a dynamic 24/7 aviation environment.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.
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