Working with Tech Support and Engineering groups, help troubleshoot, diagnose and resolve difficult problems seen in the field with various Generac products.
Review engineering specifications/drawings and propose design modifications to improve reliability within cost and other performance requirements.
Utilize CAD and engineering analysis tools to create and view detailed engineering drawings and technical documentation.
Develop and execute product testing, validation, and risk assessment activities to ensure fitness-for-use and compliance with design requirements.
Understanding of product specifications, bills of materials, and material requirements to support product servicing.
Collaborate with engineering team, sourcing, quality, service, and external partners to optimize designs for serviceability, maintainability and reliability and resolve technical issues throughout the product lifecycle.
Lead and support cross-functional projects, providing technical expertise, troubleshooting complex challenges, and implementing effective solutions.
Minimum Qualifications
Bachelor of Science Degree in Mechanical or Electrical Engineering or related discipline
5+ years of relevant work experience with Solidworks or Creo
Preferred Qualifications
5+ years of Service/Maintenance Engineering
Certified Maintenance and Reliability Professional (CMRP)
Experience in product design, service and sustaining engineering within a manufacturing or industrial environment
Experience conducting engineering analyses using tools such as Root Cause Analysis (RCA), Design Failure Mode & Effects Analysis (DFMEA)
Experience working in cross-functional teams and collaborating with engineering, quality, sourcing and operations partners
Proficiency with 3D CAD modeling and engineering design software, such as CREO or SolidWorks
Knowledge of machine design principles and experience with driving equipment Maintainability, Serviceability and Reliability
Ability to drive up Mean Time Between Failure (MTBF) and drive down Mean Time To Repair (MTTR) of Generac products (Residential, Commercial and Industrial)
Strong project management, analytical problem-solving, and decision-making skills with the ability to manage multiple priorities independently
Effective written, verbal and presentation skills with the ability to translate technical information for a variety of audiences
Working knowledge of ERP systems such as SAP and strong proficiency in Microsoft Office applications, including Excel and Word
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
