Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.
Actively participates in meetings by being an engaged listener and offering both feedback and input.
Prepares training material and conducts training classes in either virtual or in-person settings.
Adheres to best practices regarding information security.
Participates in team on-call rotation to provide 24x7x365 support to assigned areas.
Provides remote and/or on-site support as needed to end-users.
Supports system upgrades, patches, and monitoring.
Assists in the preparation of department guidelines, standards, procedures, and policies.
Participates in vendor review and selection processes.
Participates in testing the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications. Examples include laboratory instruments, radiology modalities, medication cabinets, printers, and scanners.
Performs other duties as required or assigned by emergency or other operational reasons for which the employee is qualified to perform.
Work is typically performed in an on-campus or home office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).
Position Details
Preferred Government Programs, Business & Technical Analysis Experience:
Demonstrated experience supporting Medicare, Medicaid, Dual Eligible, and other government-sponsored healthcare programs.
Proven ability to perform business analysis and technical analysis, including gathering, documenting, and translating business, operational, and regulatory requirements into system solutions.
Strong understanding of healthcare payer operations, CMS regulations, compliance requirements, and government program processes.
Experience partnering with business stakeholders and technical teams to analyze processes, define requirements, support system enhancements, and implement regulatory initiatives.
Experience with requirements management, data analysis, testing, system integration, and production support in a regulated healthcare environment.
Knowledge of healthcare administration systems, data flows, reporting, and technology solutions supporting government programs.
Additional Requirements
Candidates must be able to work Eastern Time business hours
Education
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 2 years-Relevant experience* (Required)
Certification(s) and License(s)
Skills
Communication, Critical Thinking, Interpersonal Communication
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
