Assesses the need for, facilitates the acquisition of, and maintains an inventory of applications, software, and related tools and processes that assist in performing application management including automation.
Ensures there is an effective system performance problem reporting process that is being followed Performs application administration activities in addition to overseeing team work activities.
Ensures the efficient and effective use of application administration activities through the development and monitoring of KPIs.
Reports status and makes recommendations for continuous improvement.
Develops training and mentoring activities for the application administration team to develop relevant skills and competencies.
Identifies the need for and develops necessary training for other IT and business areas to understand the overall process and their roles in application administration efforts.
Acts as a project leader and a subject matter expert on multiple and complex projects.
Provides oversight into all activities of the team.
Responsible for all human resource activities for the team, including hiring, performance management, contributing to increase and promotion recommendations, career development, corrective action, and recommendations for termination.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).
Position Details
Education
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 1 year-Managing people, processes, or projects (Required), Minimum of 11 years-Relevant experience* (Required)
Certification(s) and License(s)
Skills
Application Development Tools, Application Testing, Teamwork
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
