Monitor platform health, performance, and availability; triage production issues (data, configuration, performance, security), identify root cause, and drive corrective actions.
Work with the classified-environment System Architect and the wider PLM development, release, and operations teams to bring tested solutions into the classified environments and keep operating practices consistent across environments.
Maintain compliance with classified data handling, cybersecurity, and audit requirements in all work, including timely vulnerability remediation and patching.
Partner with engineering users to understand their needs, resolve their issues, and recommend improvements.
Write and maintain runbooks, technical procedures, and documentation of system changes.
Cross-train with teammates so that support of the classified environments never depends on a single person, and take part in the team’s on-call support.
Contribute to GE Aerospace’s global enterprise Teamcenter platform (releases, upgrades, operations, and automation) as capacity allows.
Learn and apply AI tools and automation to improve how the platform is deployed, tested, operated, and documented.
Use GE Aerospace’s FLIGHT DECK lean operating model in daily work: daily management, structured problem solving, and continuous improvement.
Share knowledge and help new team members get up to speed.
Required Qualifications
Bachelor’s degree from accredited university or college with minimum of 2 years of professional experience OR Associates degree with minimum of 5 years of professional experience OR High School Diploma with minimum of 7 years of professional experience
Note: Military experience is equivalent to professional experience
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Minimum of 4 years of hands-on experience administering, configuring, upgrading, or supporting enterprise applications, such as PLM, MES, ERP, or similar systems, in a large organization.
Working knowledge of Windows and/or Linux server environments, relational databases (for example Oracle or SQL Server), and SQL.
Experience executing application deployments, patches, or upgrades under a change management process.
U.S. citizenship is required.
Ability to obtain and maintain a U.S. Government security clearance (Secret or higher). An active clearance is a plus but is not required to apply.
Willingness to work on site in Evendale (Cincinnati), Ohio, every workday. The work is performed in secure facilities, so this role is not eligible for remote or hybrid work.
Desired Qualifications
Candidates are not expected to bring every item below. Aptitude, curiosity, and the drive to learn matter as much as experience.
Teamcenter or PLM experience: administration, configuration, deployment, or upgrades of Teamcenter (for example 4-tier architecture, Active Workspace, FMS, Dispatcher, BMIDE) or another PLM platform.
Secure environments: experience working in classified, regulated, or air-gapped environments, or holding an active security clearance.
Automation: scripting (for example PowerShell, shell, or Python) and interest in CI/CD and infrastructure-as-code practices.
AI aptitude: experience using AI tools to improve engineering work, and enthusiasm for learning as the tools evolve.
Service management: familiarity with ITIL incident, problem, and change management.
Demonstrated ability to quickly understand new concepts and analyze system deficiencies.
Passionate about security and the quality of the applications they support.
Organized, thorough, and detail oriented.
Takes ownership: follows work through to completion, raises problems early, and asks for help when needed.
Collaborates well with others to solve problems and actively incorporates input from various sources.
Eager to learn, shares ideas, encourages and accepts feedback well.
Strong analytical skills: strong problem solving skills, communicates in a clear and succinct manner, and effectively evaluates information and data to make decisions; anticipates obstacles and develops plans to resolve them.
Interested in current and emerging technologies.
Demonstrated customer focus: evaluates decisions through the eyes of the customer and builds strong customer relationships.
Experience working with global teams and contracted partners.
High level of energy and enthusiasm, with the ability to thrive in a dynamic, fast-paced setting, and excited to work on site every day as part of a close-knit team.
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.
Relocation Assistance Provided: No
