Gcg Official
From Gcg Official's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Welcome to a workplace where everyone passionately believes in one purpose!
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.
Job Title: Hostess (Fast Casual Restaurant)
Job Summary
The Hostess is the first point of contact for guests and plays a key role in creating a welcoming, organized, and efficient dining experience. In a 70-seat fast-casual restaurant, the Hostess is responsible for greeting guests, managing seating flow, coordinating with a team of servers, cooks, and bartenders, and supporting smooth front-of-house operations during service periods.
Guest Experience
Greet all guests promptly, warmly, and professionally
Manage waitlists and seating to maximize table turnover while maintaining guest comfort
Communicate estimated wait times accurately
Address basic guest inquiries and escalate issues to the supervisor or manager as needed
Floor & Team Coordination
Coordinate seating flow with servers and bartenders to ensure balanced sections and efficient service
Communicate guest volume and pacing to the kitchen team to support smooth food execution
Assist in directing servers during peak periods to maintain service standards
Support teamwork between front-of-house and back-of-house staff
Operational Support
Monitor dining room cleanliness, table readiness, and overall presentation
Assist with light side work such as menu organization, sanitation of host stand, and guest areas
Ensure menus, utensils, and service stations are stocked and presentable
Follow opening and closing host stand procedures
Compliance & Standards
Adhere to food safety, sanitation, and health regulations
Uphold company service standards and brand values
Maintain a professional appearance and demeanor at all times
Required Skills & Qualifications
Previous experience in a restaurant or hospitality environment preferred
Strong communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Professional, friendly, and guest-focused attitude
Ability to work collaboratively with kitchen and service teams
Physical & Work Requirements
Ability to stand and walk for extended periods
Ability to lift up to 25 lbs occasionally
Availability to work flexible hours, especially when flights are delayed, including evenings, weekends, and holidays
Reporting Structure
Reports to: Airport Dining Manager / Supervisor / Team Leader
Works closely with: Servers, Cooks, Bartenders, Janitors
Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!
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