About the Role
Gatik is looking for an operational and solution-oriented Technical Program Manager who will focus on Operations Readiness to ensure our commercial operations seamlessly adapt to engineering and technology changes. In this role, you will oversee operational impact evaluations, process change management, and readiness preparation for all incoming hardware, software, map, and posture modifications originated by engineering. Reporting to the Director of Program Management, you will partner closely with Operations, Autonomous Vehicle Operations (AVO), Technical Operations, and Engineering teams. You will be instrumental in maintaining operational safety and business continuity while driving smooth scaling of autonomous commercial routes.
This role is hybrid in our Santa Clara, CA office.
What You'll Do
Serve as the primary bridge between Engineering and Commercial Operations for all engineering-driven technology and product changes.
Ask probing, structured questions across technical stakeholders to thoroughly evaluate how new hardware, software, map, or posture changes impact daily operations.
Map out operational touchpoints and build end-to-end readiness plans, training materials, and updated operational workflows prior to deployment.
Coordinate cross-functional alignment between Ops leadership, AVO drivers, field safety, and engineering to ensure field teams are fully qualified for incoming updates.
Track operational rollout milestones, manage operational risks, and provide post-deployment feedback loops to engineering.
What We're Looking For
3–5+ years of experience in operations readiness, product feature rollouts, program management, or operational training in a scaled technology/logistics company.
Background in AV/robotics, mobility, logistics, or hardware-enabled service platforms
Superior cross-functional communication and questioning skills, with an ability to translate technical engineering changes into practical operational procedures.
Strong organizational skills and capability to manage complex operational change management workflows.
Strong preference for candidates based in the Bay Area with willingness to work closely with local test/operations teams onsite.
Salary range: $170,000-220,000
More about Gatik
Founded in 2017, Gatik has grown into a commercial force in autonomous freight, operating trucks daily in live customer networks across the United States and Canada. We're headquartered in Santa Clara, California, but our impact is felt on the roads and in the supply chains that keep essential goods moving for some of the biggest companies in North America.
Our trucks do some of the most demanding work in freight, running high-frequency, time-sensitive routes between distribution centers and stores, where reliability matters every single day. For our customers, that means more capacity, better service and products arriving where they need to be, when they need to be there.
Behind it all is AI-first technology built from the ground up for autonomous trucking, capable of navigating highways and surface streets and tackling the complexity of real-world logistics at scale.
Visit Gatik for more company information and Careers at Gatik for more open roles.
Notable News
For the latest company news, visit the Gatik newsroom.
Recent media coverage
TechCrunch: Self-driving truck startup Gatik raises $200M following PepsiCo deal
Reuters: Gatik secures $200 million in funding as autonomous freight market accelerates
Bloomberg: Driverless Trucks Can Save Lives on America's Roads
PepsiCo website: PepsiCo and Gatik announce multi-year agreement to deploy autonomous freight in North America
Wall Street Journal: Driverless Trucks Are Here - and They’re Delivering Bags of Doritos
CBS News: Pepsi deploys self-driving delivery trucks
Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million
Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads
CNBC-TV18: No more test runs: Gatik says driverless trucks are now a real, money-making business
Forbes: Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks
Taking Care of Our Team
At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.
We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
E-Verify Notice: By submitting your application, you acknowledge that Gatik participates in the U.S. Department of Homeland Security E-Verify program.
