System Integration: Ensure seamless integration between Workday and other internal and external systems, leveraging EIBs (Enterprise Interface Builders) to optimize data flow and system functionality.
Project Management: Lead and support Workday-related projects, ensuring that new functionality and business requirements are effectively implemented within the system to meet organizational needs. Oversee all activities related to system testing and deployment strategy, ensuring thorough testing and smooth deployment of new features and updates.
User Support & Training: Provide support to end users and practitioners, troubleshooting issues, answering technical questions, and ensuring timely resolution. Create training materials and conduct training sessions for HR staff and employees to ensure effective use of Workday.
Reporting & Analytics: Develop, manage, and maintain HR and payroll-related reports within Workday, ensuring accurate, timely, and insightful data that supports business decisions. Customize reports and dashboards to meet the needs of various stakeholders.
Process Optimization: Identify areas for process improvement within Workday and recommend, design, and implement solutions that enhance system functionality, streamline workflows, and improve the user experience.
Security & Compliance: Ensure compliance with internal policies and regulatory requirements by maintaining security protocols and ensuring proper access levels within Workday.
Documentation: Create and maintain documentation related to standard operating procedures, configurations, and process workflows.
System Release Management: Proactively review system release notes in advance to stay informed on new features, releases, and best practices. Provide recommendations and guidance to process owners and practitioners regarding the enhancements, ensuring optimal use of Workday within the organization.
Knowledge, Skills, and Abilities Requirements
In-depth knowledge of integrations, EIBs (Enterprise Interface Builders), and reporting within Workday.
Strong data analysis, research, problem-solving, and testing skills.
Excellent written and verbal communication skills.
Ability to work in a fast-paced, dynamic team environment.
Ability to lead projects, manage timelines, and coordinate cross-functional teams to achieve project goals.
Education and/or Experience Requirements
Bachelor’s degree in Computer Information Systems, Human Resources Management, Business Administration, or a related field. Relevant education may be substituted with two years of related experience for each year of education.
Four (4) or more years of experience required administering Workday HR modules encompassing the employee lifecycle from hire to offboarding, including configuration and security.
Four (4) or more years of experience required supporting Human Resources and payroll processes within Workday.
