Maintains strict confidentiality of student and company information
Demonstrates a strong commitment to the mission and values of the organization
Adheres to company attendance standards
Performs other duties as assigned
Supervisory Responsibilities: None
Competencies
Strong organizational, analytical, and interpersonal skills
Exceptional written and verbal communication skills, including proofreading and editing for grammar and punctuation
Detail oriented
Ability to multi-task while working independently and collaboratively with other teachers and university staff
Ability to interact professionally and constructively with students and staff at all levels in an immersive, fast-paced environment
Education and/or Experience
The ideal candidate must have a minimum of four (4) years related and verifiable work experience and be required to hold a Bachelor’s degree (Master’s preferred) in Information Technology, Information Systems, Information Security, Computer Science, Engineering, or related discipline from an accredited college or university.
Certificates, Licenses, Registrations
Industry certifications are a plus (Amazon, Microsoft, Cisco, CompTIA, ITIL, CISSP, etc.)
Skills
Proficiency using software programs such as MS Word, Excel, Keynote/PowerPoint and Outlook
Essential programming skills (Python, Powershell, shell scripting, etc.) are required
Knowledge of technical support workflows, regulatory/risk management, information security principles is preferred
Knowledge of configuration management, automation tools, source code management is preferred
Experience with cloud (Amazon, Azure or Google) computer, database, storage, network, IAM and monitoring services is a plus
Experience with IaaS, PaaS and SaaS integrations and architecture is a plus
Environmental Factors/Physical Demands
Work is performed in an office and classroom environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active student and employee communication; access, input and retrieve information from the computer system. May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.
Full Sail is an Equal Opportunity Employer.
