Role summary/purpose of job
The Senior Workday Analyst, as part of the Global HR Technology and Services team, is responsible for developing, supporting, and maintaining the core Workday HR system while delivering excellent customer service to colleagues worldwide.
This role requires knowledge of HR processes and the ability to resolve issues; working in a team environment to analyse business processes and configure new functionality within the core HR system and other HR systems.
Key responsibilities and deliverables
Subject Matter Expert in Workday Talent and Performance module working closely with key stakeholders to drive continuous improvement of functionality and business processes in line with the business strategy and Workday best practice.
Lead the Implementation of configuration changes, coordinating the end-to-end process including requirement capture, design, testing, training and documentation.
Work closely with the business for all Workday release items and Continuous Improvement to understand requirements, solution design and support the communications and training of changes.
Contribute to Strategic Workday roadmap planning, recommend feature adoption and roadmap priorities in partnership with the business.
Maintain system integrity, security and configuration standards and contribute to the Workday governance processes.
Lead Workday projects managing module enhancements from design through to deployment, ensuring projects are delivered on time and to agreed standards
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Collaborate with internal teams and implementation partners
Support change management and user adoption activities
Maintain audit ready documentation, compliance with org policies and relevant legislation.
Mentor junior analyst and admin and act as an escalation for complex issues.
Key requirements (Communication/skills/experience)
Essential
Deep expertise in Talent and Performance Module.
Strong understanding of Workday business processes.
Experience gathering and documenting business requirements.
Proven stakeholder management skills.
Experience supporting Workday releases and testing cycles.
Desirable
Experience across multiple Workday modules.
Workday Pro certifications.
Experience in global organisations.
Experience of the legal sector
Experience managing third-party Workday partners.
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
