Strong technical skills, including proficiency in Microsoft Office (Word, PowerPoint, Outlook and Excel), with the ability to learn additional systems used by the support team
Ability to learn and implement best-practice support standards through training and coaching
Familiarity with workflow tools, document management systems, or legal practice management platforms is helpful, but not required. Training will be provided.
Competencies
Excellent interpersonal skills with the ability to build relationships with key stakeholders and work collaboratively within a team
Ability to work well in a pressured, deadline-driven environment while maintaining professionalism
Strong organizational skills and attention to detail
Independent, proactive self-starter able to take ownership of assigned tasks
Excellent written and verbal communication skills with the ability to interact at all levels
Ability to demonstrate absolute discretion with sensitive and confidential information
Flexible and adaptable approach with openness to change
Strong team player able to form supportive relationships across the firm
Willingness to broaden experience and continue developing skills
Development and Growth
The role offers opportunities to develop professional, technical, and organizational skills through structured training, coaching, and exposure to a broad range of administrative work within a global professional services environment.
Additional Information
This job description is a guide to the work you may be required to undertake and does not form part of your contract of employment. It may be updated from time to time to reflect changing business needs.
For individuals assigned and/or hired to work in New York and California, Freshfields is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the States of New York and California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000 to $80,000.
EEO Statement
Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment.
Disability Accommodation for Applicants to Freshfields US LLP
Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at BusinessServicesRecruitment@Freshfields.com , or you can send your resume to BusinessServicesRecruitment@Freshfields.com , or you can call us at +1-212-277-400
