FreedomPay
From FreedomPay's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Serve as a liaison between Sales, Product, and Engineering to inform roadmap decisions and advocate for client priorities.
Own the full lifecycle of assigned enterprise accounts, serving as the primary technical and strategic point of contact from onboarding through ongoing support.
Act as a program manager and internal quarterback—driving cross-functional collaboration across Product, Engineering, Integrations, QA, and Support teams.
Lead the delivery of complex software implementations, ensuring projects are delivered on time, within scope, and on budget.
Translate client needs into actionable internal workstreams, ensuring technical feasibility, clarity, and prioritization of deliverables.
Conduct client-facing meetings to review delivery progress, usage trends, open items, and opportunities for optimization.
Manage project documentation including requirements, design specs, release notes, and training materials.
Track and report project milestones, budgets, and expenditures; ensure timely and accurate invoicing.
Coordinate with external vendors, partners, and client-side project managers to align on delivery timelines and dependencies.
Serve as a liaison between Sales, Product, and Engineering to inform roadmap decisions and advocate for client priorities.
Escalate and resolve issues with urgency and transparency, maintaining high levels of client satisfaction and retention.
Strong project and stakeholder management skills; able to manage multiple high-touch accounts and delivery streams simultaneously.
Experience with API-based products, system integrations, and enterprise platform configurations.
Excellent communication skills, able to tailor messaging to technical and non-technical audiences.
Proficiency in Agile methodologies and tools (e.g., Jira, DevOps, MS Project).
Hands-on experience with project documentation, sprint planning, and cross-functional coordination.
Bachelor’s degree in Computer Science, Engineering, MIS, or related field; relevant certifications (PMP, Scrum Master) preferred.
Willingness to travel up to 15–20% within the U.S.
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in