Coordinate and manage all logistics related to training sessions, including scheduling, materials preparation, and communication with participants
Facilitate and/or moderate in-person and virtual training sessions, ensuring engagement and effective learning outcomes
Work with department training committees to redesign and manage onboarding programs
Work closely with the Compliance team to ensure all training programs meet Continuing Professional Education (CPE) requirements.
Partner with department subject matter experts (SMEs) to identify and/or develop content and design training material, if needed. Recommend appropriate solutions and delivery methods to optimize knowledge transfer
Partner with the Leadership Development Program Manager to align department training with broader leadership development strategies.
Contribute to the design, development, and facilitation of leadership development content and curriculum.
Redesign, coordinate, and emcee PEAQ Orientations 3x per year
Ensure adult learning principles are incorporated into training programs.
Maintain internal Learning Management System including the input and maintenance of course information, monitoring registrations, and reporting
Support department learning weeks, PEAQ Week, and large start class trainings which may require extended hours
Other strategic projects as needed
Education & Experience
Bachelor’s degree in Human Resources, Education, Business, or a related field. Master’s degree preferred
5+ years of experience in Learning & Development, with a focus on program management and facilitation
Experience in Professional Services is highly desirable
Exceptional facilitation and presentation skills, both in-person and virtual
Ability to manage multiple projects simultaneously and meet deadlines
Excellent communication and interpersonal skills
Proficient in using learning management systems (LMS) and virtual training tools
Understanding and experience applying a variety of development approaches that span formal training, relationship based, and experience-based development (70-20-10 model of development)
Strong project management/consulting skills and prioritization/organization skills for fast-paced environment
Ability to cultivate and maintain strong relationships across the different teams and business units
#LI - hybrid