Key Responsibilities
Partner with business stakeholders, capability owners, product owners, and SMEs to identify high-value GenAI and automation use cases across healthcare and medtech service lines.
Run discovery workshops, process walkthroughs, and requirements sessions to understand business pain points, workflows, user journeys, and success metrics.
Translate business needs into solution options, functional requirements, user stories, epics, acceptance criteria, and architecture/design inputs.
Design and implement GenAI solutions using LLMs, prompt engineering, RAG, vector search, document intelligence, OCR, workflow orchestration, and API integrations.
Build and harden document-intelligence pipelines for PDFs, images, and structured/unstructured content at scale.
Define target-state solution architecture, integration patterns, non-functional requirements, guardrails, observability needs, and deployment considerations.
Collaborate closely with architects, engineers, data teams, product teams, compliance teams, and client stakeholders to drive solution delivery.
Evaluate model performance, tune prompts and prompt flows, and establish testing/evaluation approaches for accuracy, latency, safety, and business relevance.
Incorporate multilingual, search, summarization, extraction, and workflow capabilities as required by global healthcare and medtech operations.
Ensure data governance, PHI/PII handling, responsible AI controls, traceability, and privacy-by-design principles are embedded into the solution.
Support backlog creation and refinement with product owners and BAs; maintain delivery readiness for upcoming sprints.
Contribute to sprint ceremonies, demos, governance updates, risk reviews, and stakeholder communications.
Support pilot-to-scale transition, production readiness, runbooks, adoption planning, and continuous improvement.
Required Skills
Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field.
7+ years of experience across solution engineering, architecture, or consulting, with meaningful experience in AI/GenAI delivery.
Hands-on experience with Python and enterprise integration patterns.
Experience with LLM platforms such as Azure OpenAI or OpenAI, prompt engineering, and orchestration frameworks.
Experience with RAG, vector databases/search, document AI/OCR, and API-led solution integration.
Strong business analysis capability: requirement gathering, workshop facilitation, process analysis, user story creation, and stakeholder management.
Experience working in Agile delivery environments using tools such as JIRA, Azure DevOps, or similar.
Strong written and verbal communication skills with the ability to engage both business and technical stakeholders.
Ability to connect business outcomes to technology decisions and delivery priorities.
Preferred Skills
Experience in healthcare, medtech, life sciences, payer, provider, diagnostics, or regulated product/service environments.
Familiarity with HIPAA, GxP/GMP awareness, FDA-regulated environments, privacy, quality, validation, and audit expectations relevant to digital solutions.
Exposure to cloud platforms such as Azure and AWS.
Experience with enterprise search, multilingual content, translation services, analytics, and workflow automation.
Experience supporting client consulting engagements, operating models, and value case development.
Pay
The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $160,000 – $170,000. In addition, you may be eligible for a discretionary bonus for the current performance period.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a "free time" PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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