Process on demand payments, retroactive payments, one-time payments, tax adjustments, stop payments, void checks, direct deposit reversals, and overpayment collections in accordance with FOX policies, collective bargaining agreements, and in compliance with federal, state, and local regulations
Interpret and set up withholding orders for levies, garnishments, child support, and other involuntary wage assignment orders in the payroll system within the regulated period
Understand union pay and paid time off rules and the timekeeping system and address employee questions as needed
Provide testing support during the implementation of the new timekeeping system and assist with team training
Perform detailed pre-payroll processing audits of earnings, deductions, benefits, garnishments, and tax setups to prevent pay-impacting errors when payroll is processed
Audit and reconcile union-related inputs, including union dues, initiation fees, and retirement contributions, to ensure accuracy and strict adherence to collective bargaining agreements
Understand proper taxation of all employee payments, including employer paid union benefits, and address employee questions as needed
Review, test, and update Standard Operating Procedures (SOPs) regularly to ensure operational accuracy, compliance, and continuous process efficiency
Provide subject matter expertise on union timekeeping rules and processes, to include paid time off plans. This requires the ability to interpret rules outlined in collective bargaining agreements (CBAs) and other union related documents
Assist employees and management with questions, concerns, or requests regarding union payroll. This includes properly applying technical knowledge and skills, communicating, and listening effectively
Serve as a go-to expert for union payroll questions, managing the timely resolution of customer issues, including handling customer escalations, performing and documenting Root Cause Analysis, and implementing remedial procedures to close gaps identified
Ensure compliance with all company policies, internal controls, and SOX controls
WHAT YOU WILL NEED
4+ years hands-on union payroll processing experience, preferably with IBEW, IATSE, AFTRA, and/or NABET collective bargaining agreements
Experience with interpreting and setting up withholding orders for levies, garnishments, child support, and other involuntary wage assignment orders
Experience and knowledge of automated time and attendance systems
Experience with initiating and leading standardization and process improvement initiatives
Strong working knowledge of FLSA, federal, state, and local wage and hour and tax regulations.
Ability to interpret collective bargaining agreements for pay and paid time off rules.
Strong interpersonal skills – you are approachable, responsive, and team focused
Intermediate Excel using VLOOKUP and pivots.
Excellent communication skills, both verbal and written
Excellent judgment, analytical and problem-solving skills
High degree of professionalism and solid ability in delivering high quality customer service and establishing/maintaining effective and collaborative working relationships
NICE TO HAVE BUT NOT A DEALBREAKER
Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) designation
Experience with Workday Payroll
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $35.50-45.68 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
View more detail about FOX Benefits.
