Perks and discounts including cell phone, gym, movie, and theme park savings
Employee recognition and appreciation awards
HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
Opportunities to give back through community and charity events
Join an award-winning company, including
Fortune 100 Best Companies to Work For® (since 2014)
PEOPLE® Companies That Care (since 2021)
Great Place to Work® Certified
What You’ll Do
Warmly greet guests, creating a welcoming guest experience
Build rapport through casual conversation while providing attentive service
Orchestrate dining experiences in alignment with our defined service standards
Take and enter accurate orders using a POS system
Actively listen during guest interactions to anticipate needs
Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients
Guide guests in beer and spirit selections while demonstrating strong wine knowledge
Coordinate with the kitchen to ensure order accuracy and timely service
Deliver food and drinks with speed and a sense of urgency
Fill and refill beverages, clear tables, and manage multiple tables
Process payments accurately, including cash handling and credit/debit transactions
Follow instructions, procedures, and alcohol service guidelines
Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization
Work well under pressure with a positive, patient attitude
Your Background
At least 12 months serving experience in a full-service restaurant
Team player with strong communication and interpersonal skills
Ability to multitask and stay organized in a high-volume environment
Experience with payment processing and basic math skills
Dedicated, dependable, punctual, and reliable with a strong work ethic
Adaptable, problem-solving mindset with consistent attention to detail
Passion for hospitality, guest satisfaction, and teamwork
Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
Must be at least 18 years old
Who We Are
Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.
We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.
We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
#SoCheesecake #LifeAtCheesecake
To notify of a non-compliant job posting, please send a notice to ats@thecheesecakefactory.com
Steady Hours, Flexible Life
High-volume restaurant with great earnings potential
Flexible scheduling with full-time or part-time opportunities to fit your life
Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
50% off shift meals and 25% discount when dining with friends and family
Benefits That Have Your Back
Paid vacation and sick time
Medical, Dental, Vision, and Prescription coverage options
Medical coverage starting as low as $12 per pay period
Virtual Care and no cost online mental health services
Grow With Us
World class training designed to support your personal and professional growth
Career advancement opportunities – over half of our managers are promoted from within
No cost GED or Associate Degree programs
Perks, Recognition & Community
Perks and discounts including cell phone, gym, movie, and theme park savings
Employee recognition and appreciation awards
HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
Opportunities to give back through community and charity events
Join an award-winning company, including
Fortune 100 Best Companies to Work For® (since 2014)
PEOPLE® Companies That Care (since 2021)
Great Place to Work® Certified
Warmly greet guests, creating a welcoming guest experience
Build rapport through casual conversation while providing attentive service
Orchestrate dining experiences in alignment with our defined service standards
Take and enter accurate orders using a POS system
Actively listen during guest interactions to anticipate needs
Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients
Guide guests in beer and spirit selections while demonstrating strong wine knowledge
Coordinate with the kitchen to ensure order accuracy and timely service
Deliver food and drinks with speed and a sense of urgency
Fill and refill beverages, clear tables, and manage multiple tables
Process payments accurately, including cash handling and credit/debit transactions
Follow instructions, procedures, and alcohol service guidelines
Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization
Work well under pressure with a positive, patient attitude
