HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
Opportunities to give back through community and charity events
Join an award-winning company, including
Fortune 100 Best Companies to Work For® (since 2014)
PEOPLE® Companies That Care (since 2021)
Great Place to Work® Certified
What You’ll Do
Warmly greet guests creating a positive first impression
Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
Provide accurately quoted wait times while managing reservations to support smooth guest flow
You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
Answer phones with a sense of urgency, helping guests with general questions
Follow instructions with attention to detail and consistency
Demonstrate ownership of sidework and closing tasks
Multitask and work well under pressure while maintaining cleanliness and organization
Work with speed and efficiency in a fast paced, full-service restaurant
Your Background
Previous restaurant, hospitality, customer service, or food service industry experience preferred
Strong communication and interpersonal skills with a focus on guest service
Dependable, dedicated, reliable, and punctual with a strong work ethic
Adaptable and patient, taking pride in providing excellent guest relations
Team player with a positive, patient attitude
Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
Must be at least 18 years old
Who we are
Inspired by Italian trattorias, French bistros and the grand cafes and pastry shops of Vienna, we’re known for our in-house bakery, upscale casual hospitality and fresh-from-scratch menu, but we’re most proud of being named to the Fortune 100 Best Companies to Work For® list since 2014. With 47,500 staff members across more than 300 restaurants – including The Cheesecake Factory, North Italia, Grand Lux Cafe and Fox Restaurant concepts – our people-centered culture offers something for everyone.
We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. Grand Lux Cafe offers reasonable accommodations to job applicants with disabilities.
#LifeatGrandLux #soGrand
To notify of a non-compliant job posting, please send a notice to ats@thecheesecakefactory.com.
Steady Hours, Flexible Life
High-volume restaurant with consistent hours
Flexible scheduling with full-time or part-time opportunities to fit your life
Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
50% off shift meals and 25% discount when dining with friends and family
Benefits That Have Your Back
Paid vacation and sick time
Medical, Dental, Vision, and Prescription coverage options
Medical coverage starting as low as $12 per pay period
Virtual Care and no cost online mental health services
Grow With Us
World class training designed to support your personal and professional growth
Career advancement opportunities – over half of our managers are promoted from within
No cost GED or Associate Degree programs
Perks, Recognition & Community
Perks and discounts including cell phone, gym, movie, and theme park savings
Employee recognition and appreciation awards
HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
Opportunities to give back through community and charity events
Join an award-winning company, including
Fortune 100 Best Companies to Work For® (since 2014)
PEOPLE® Companies That Care (since 2021)
Great Place to Work® Certified
Warmly greet guests creating a positive first impression
Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
Provide accurately quoted wait times while managing reservations to support smooth guest flow
You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
Answer phones with a sense of urgency, helping guests with general questions
Follow instructions with attention to detail and consistency
Demonstrate ownership of sidework and closing tasks
Multitask and work well under pressure while maintaining cleanliness and organization
Work with speed and efficiency in a fast paced, full-service restaurant
