Perks, Recognition & Community
Perks and discounts including cell phone, gym, movie, and theme park savings
Employee recognition and appreciation awards
HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
Opportunities to give back through community and charity events
Join an award-winning company, including
Fortune 100 Best Companies to Work For® (since 2014)
PEOPLE® Companies That Care (since 2021)
Great Place to Work® Certified
What You’ll Do
Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience
Answer phones and guest questions using clear, friendly communication
Demonstrate active listening during guest interactions
Use menu knowledge to make recommendations and handle food allergies confidently
Assist guests with our app when placing or picking up orders
Take and enter orders accurately using a POS system with attention to detail
Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills
Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction
Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages
Maintain cleanliness and organization of cashier and take out areas
Complete closing tasks and sidework with consistency and ownership
Work well under pressure with a positive, patient attitude
Your Background
Previous restaurant, hospitality, or food service industry experience (required)
Familiarity with front of house operations, including To Go orders or curbside service, a plus
Experience with cash registers, cash handling, and credit/debit transactions
Strong communication and interpersonal skills with a focus on guest service
Ability to multitask and stay organized in a fast paced environment
Dependable, reliable, adaptable, and punctual with a strong work ethic
Team player who is passionate about hospitality and contributing to a positive workplace culture
Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach and twist
Must be at least 18 years old
Who We Are
Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.
We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.
We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
#SoCheesecake #LifeAtCheesecake
To notify of a non-compliant job posting, please send a notice to ats@thecheesecakefactory.com
Steady Hours, Flexible Life
High-volume restaurant with consistent hours
Flexible scheduling with full-time or part-time opportunities to fit your life
Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
50% off shift meals and 25% discount when dining with friends and family
Benefits That Have Your Back
Paid vacation and sick time
Medical, Dental, Vision, and Prescription coverage options
Medical coverage starting as low as $12 per pay period
Virtual Care and no cost online mental health services
Grow With Us
World class training designed to support your personal and professional growth
Career advancement opportunities – over half of our managers are promoted from within
No cost GED or Associate Degree programs
Perks, Recognition & Community
Perks and discounts including cell phone, gym, movie, and theme park savings
Employee recognition and appreciation awards
HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
Opportunities to give back through community and charity events
Join an award-winning company, including
Fortune 100 Best Companies to Work For® (since 2014)
PEOPLE® Companies That Care (since 2021)
Great Place to Work® Certified
Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience
Answer phones and guest questions using clear, friendly communication
Demonstrate active listening during guest interactions
Use menu knowledge to make recommendations and handle food allergies confidently
Assist guests with our app when placing or picking up orders
Take and enter orders accurately using a POS system with attention to detail
Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills
Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction
Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages
Maintain cleanliness and organization of cashier and take out areas
Complete closing tasks and sidework with consistency and ownership
Work well under pressure with a positive, patient attitude
