Account Management & Customer Success
Cultivate strong relationships with key stakeholders and decision-makers within customer accounts.
Partner closely with customers to understand their specific needs, pain points, and growth objectives.
Coordinate with the Junior Account Manager to support and streamline the customer journey, address service needs, and enhance satisfaction.
Customer Experience Enhancement
Proactively gather customer feedback to identify areas for improvement and collaborate with internal teams to address issues.
Lead and facilitate meetings with customers to ensure clear communication, alignment on objectives, and to present tailored solutions.
Ensure all customer interactions and account activity are accurately documented in CRM systems for consistent tracking and reporting.
Collaboration & Cross-functional Support
Work closely with marketing, product, and customer service teams to apply the Fortive Business System and strategically align on product offerings and deliver high-quality solutions that meet customer requirements.
Support the design and implementation of annual strategic growth initiatives.
Mentor and guide the Junior Account Manager to support development, strategy alignment, and successful execution of account plans.
Serve as a trusted advisor and thought leader to clients on best practices, industry trends, and the value of Landauer’s offerings.
Qualifications
Bachelor’s degree in Business, Sales, or a related field, or equivalent work experience
3+ years of experience in sales, account management, or related roles; experience within healthcare or SaaS industries preferred
Proven track record of meeting or exceeding sales targets and growing customer accounts
Excellent communication, presentation, and negotiation skills
Ability to understand complex customer needs and translate them into actionable sales strategies
Strong organizational skills, with proficiency in CRM software and Microsoft Office Suite
What We Offer
Competitive base salary with commission potential
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for growth and career advancement within a global industry leader
A collaborative, customer-focused work environment
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Fluke Health Solutions
Comprised of four industry leaders—Fluke Biomedical, LANDAUER, RaySafe, and Victoreen — Fluke Health Solutions (FHS) leads the biomedical and radiation detection markets with innovative products and services that help keep customers, patients, and clients safe. Fluke Biomedical leads the world in manufacturing biomedical test equipment like defibrillator analyzers and digital pressure meters. LANDAUER measures radiation exposure with dosimeter and radiation monitoring badges. RaySafe is the worldwide leader of X-ray test equipment, real-time staff dosimetry, and radiation survey meters. And Victoreen instruments are the trusted source for radiation monitoring systems and quality assurance for nuclear power professionals. At FHS, we believe in your potential — your ability to learn, grow and contribute in meaningful ways. And we believe in giving you the opportunity, accountability, and visibility to do just that.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Pay Range
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 173000 - 288900.
Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
