Responsibilities
Serve as the primary local point of contact for managing a team of technical professional services consultants and leads.
Lead the effort to develop and implement migration methodologies and structure commercial proposals for large migration projects or opportunities.
Set up strategies with the wider Professional Services leadership team and lead the execution of various internal and external projects to support Fortinet business goals. For example: SASE vendor replacement programs.
Be the authority for various topics around migrations. Provide technical escalation and act as a go-to point.
Co-develop, negotiate, and build a Statement of Work and associated project cost/budgetary elements.
Lead a team of consultants in charge of project delivery.
Provide guidance and recommendations to engineers or consultants in charge of the delivery.
Contribute to reaching business goals, hiring, and developing career and development plans.
Provide local direction and leadership to the team, promoting and enabling cross-functional work.
Develop a clear understanding of customer engagements: business objectives, scope, and technical requirements.
Review project-related documents prepared by PS consultants for technical accuracy and quality assurance.
Ensure procedures and processes are applied as per defined standards.
Perform risk management to minimize project risks and exposure.
Work closely with all customer-facing Fortinet functions, including sales, operations, order management, support, and engineering to coordinate activities.
Job Requirements
8+ years of experience in network security consulting, support, or administration.
4+ years of experience in a technical delivery role on medium and large projects, such as consultant, professional services implementation engineer, technical lead, etc.
3+ years of experience in leading team, ideally in migration services between different vendors or solutions.
Proven ability to lead a team in a collaborative environment.
Ability to bring projects to successful completion with political sensitivity.
Good business acumen.
Ability to communicate difficult or sensitive information tactfully.
Excellent presentation and problem-solving skills.
Ability to foster cooperation and collaboration across diverse sources, including senior management, clients, and various departments.
Ability to multitask between several projects and customer engagements.
Positive customer success and service attitude with excellent soft skills.
Strong commitment, self-driven, with good team leadership skills.
Flexible working hours.
Education
Bachelor's Degree in a technical discipline and/or equivalent extensive work-related experience.
