Follow up on technical actions generated during customer engagements.
Technical Demonstrations & PoCs
Build and maintain demonstration environments.
Support customer Proofs of Concept (PoCs) and evaluations.
Assist in defining test scenarios and success criteria.
Configure Fortinet solutions in lab and customer environments.
Troubleshoot technical issues with guidance from experienced SEs when needed.
Document configurations, test results and technical outcomes.
Develop Fortinet Platform Expertise
Build hands-on expertise across the Fortinet Security Fabric, starting with core technologies such as:
FortiGate
Secure Networking
SD-WAN
VPN
FortiSwitch
FortiAP
FortiManager
FortiAnalyzer
FortiClient / ZTNA
FortiSASE
FortiGuard Security Services
The expectation is not to be an expert across the portfolio from day one. Curiosity, hands-on learning and the ability to develop rapidly are more important.
Partner & Team Collaboration
Support technical engagements with Fortinet partners.
Work closely with the wider Swiss Systems Engineering organization.
Learn from senior SEs and Fortinet technology specialists.
Share lab configurations, demonstrations and technical knowledge with the team.
Contribute to customer events, webinars and technical sessions as experience develops.
What We're Looking For
We are looking for a strong technical foundation and, most importantly, the ability and motivation to learn fast.
The ideal candidate has understanding of
TCP/IP networking
Routing and switching
Firewalls and network security
VPN technologies
LAN/WLAN
Basic cybersecurity concepts
Windows and/or Linux environments
Virtualization and/or cloud technologies
Previous hands-on experience with Fortinet products is a clear advantage .Experience gained through a first IT/security role, apprenticeship, or technical certification should also be considered relevant.
Your Profile
Curious: You want to understand how technology works and enjoy discovering new solutions.
Hands-on: You would rather build a lab and test something than only read about it.
Customer-oriented: You enjoy explaining technology and helping solve problems.
Eager to learn: You see feedback and mentoring as opportunities to improve.
Collaborative: You enjoy working with salespeople, engineers, partners and customers.
Structured: You can manage technical actions across several opportunities.
Proactive: You don't wait for every answer to be given to you.
Comfortable communicating: You can explain a technical topic clearly without unnecessarily complicating it.
Education & Experience, we would consider candidates with
A degree, apprenticeship or technical education in Computer Science, Networking, Cybersecurity or a related area, or equivalent practical experience.
Initial professional experience in networking, cybersecurity, technical support, consulting or pre-sales is an advantage.
Networking or cybersecurity certifications are beneficial.
Fortinet certifications are an advantage but not mandatory.
Languages & Location
Based in or able to regularly work from the Zurich area.
German and English communication skills.
French and/or Italian are additional advantages.
Willingness to visit customers and partners within Switzerland.
