Identify sales leads and follow up on inbound sales inquiries by phone and email
Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
Coordinate regular touch points with customers to better understand their needs and align results to sales growth
Represent Formlabs at trade shows and onsite customer events
Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products
About You
Bachelor's degree or equivalent in a STEM-related field
0-5 years full-time work experience
Naturally curious and passionate about a wide variety of topics, especially technology
A relationship builder who is customer focused and results-oriented
Able to work independently but enjoy and thrive in a team environment
Able to effectively communicate with customers via phone, video & email
Have the ability to handle rejection, learn, and adapt
What do we offer?
Competitive salary and sales commission system
Opportunity to qualify & close high-potential inbound sales leads
Ownership in a cutting edge tech company
Extensive, continuous sales and technical training
Industry leading products that you can stand behind
Fast paced and meaningful work
A unique and exciting office environment
Hybrid work - 60% in-office (3 days)
Comprehensive healthcare coverage (Medical, Dental, Vision)
Tenure-based paid Sabbatical Leave (up to 6 weeks)
Flexible Out of Office Plan – Take time when you need it
Healthy on-site lunches, snacks, beverages, & treats
Many opt-in culture events across our diverse community
And of course… unlimited 3D prints
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Compensation
Equity is a big part of the compensation package at Formlabs - every employee receives equity because everyone contributes to building the company. We have a lot of confidence in the products we’re building and the impact we’re making, and you should too.
This role also has an On-Target Earnings (listed below) which includes a base salary and an uncapped performance-based monthly bonus. The base/bonus split will depend on what level you are hired into, and your level will be determined by your skills, qualifications, experience and expected impact on the organization.
In addition, this is a salaried role, so you will always be paid your base salary on the assumed 40 hours per week as a full-time employee. However, you are also overtime eligible, meaning you will be compensated at time and a half for any additional hours worked over a 40 hour work week. Overtime must be approved by the manager in advance.
The annual pay range for this role is
$92,000—$105,000 USD