Establish and monitor SLAs/operational metrics for platform reliability and support responsiveness.
Manage delivery risk track timelines, dependencies, and technical debt; escalate and communicate proactively.
Drive Agile/Scrum ceremonies and continuously improve delivery and support processes.
Product & Technical Ownership
Own the product roadmap and strategy for dealer platform products, balancing business priorities, technical feasibility, and platform health.
Engage hands-on in technical discussions architecture, API design, Microservices, data modeling on GCP, Java Springboot Microservices, PostgreSQL/Oracle, React, Angular to guide sound engineering decisions.
Translate business/dealer requirements into clear epics, user stories, and acceptance criteria.
Ensure scalability, reliability, and quality through active involvement in technical design and code/architecture reviews.
Stakeholder Management
Serve as the primary point of contact between the development team and business stakeholders (marketing, sales, dealer operations, IT).
Gather, prioritize, and align on requirements with stakeholders; manage expectations on scope, timing, and trade-offs.
Provide regular updates to leadership and stakeholders on roadmap progress, delivery status, production health, and risks.
Partner with UX/design and cross-functional teams to ensure cohesive, friendly product experiences.
Required Qualifications
Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent experience).
7+ years of experience in product management and/or engineering leadership, including direct management of engineering/analyst teams of 10+.
Hands-on technical background with GCP, PostgreSQL or Oracle, Java Springboot microservices, React, and Angular.
Proven experience owning full product lifecycle delivery, including production support and incident management.
Experience working directly with business stakeholders to define priorities and manage expectations.
Strong people leadership skills coaching, performance management, hiring, and team development.
Solid understanding of API design, microservices architecture, and system integration patterns.
Experience in Agile/Scrum environments as a team or delivery lead.
Preferred Qualifications
Experience with automotive dealer systems, dealer management systems , or B2B platforms.
Prior hands-on software engineering experience before moving into product/delivery leadership.
Experience managing larger (10+), possibly distributed or hybrid, engineering/analyst teams.
Experience with on-call/production support models and incident management frameworks (e.g., ITIL, SRE practices).
Familiarity with data governance, security, and compliance in enterprise platforms.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
This position is leadership level 6 and ranges from $132,800-$250,800.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/LL6
Visa sponsorship is NOT available for this position.
Relocation assistance IS provided for this role.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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