Serve as the primary administrator for the team’s Smartsheet environment or other designated project management platform.
Manage users, groups, permissions, and system settings to support security, accessibility, and effective tool adoption.
Build, configure, and maintain sheets, reports, forms, dashboards, data shuttles, and back-end administrative structures.
Provide first-line support, troubleshooting, guidance, and best-practice recommendations for platform users.
Support onboarding and training for new users, including core platform functionality and team-specific processes.
Help ensure data accuracy, consistency, and usability across key project management assets.
Create and maintain a systems roadmap to prioritize enhancements, align upcoming platform changes with team needs, and support long-term process improvement.
Stay current on system capabilities, updates, and releases to identify opportunities to simplify processes, enhance the user experience, and drive continuous improvement.
You'll have...
Bachelor’s degree or equivalent combination of education and experience.
2+ years of hands-on experience using Smartsheet, including building sheets, reports, dashboards, and data workflows.
3+ years of experience administering enterprise SaaS collaboration tools (e.g., Jira, Asana, Monday.com), including managing user access, group security permissions, and licensing structures.
3+ years of proven experience building automated workflows, multi-sheet formulas (e.g., INDEX/MATCH, cross-sheet references), and automated data intake solutions (forms, Data Shuttle, or integrations).
3+ years of experience supporting projects, coordinating tasks, or managing workflows in a team environment.
Demonstrated ability to organize information, manage multiple priorities, and communicate process or technical steps clearly.
3+ years of demonstrated experience conducting software tool training, authoring user reference documentation, and providing direct first-line technical support to business teams to drive platform adoption.
Even better, you may have...
Smartsheet certification or equivalent platform training.
Certification from Project Management institute i.e PMI-PBA, PMP
Experience providing software support, onboarding, or training to colleagues.
Familiarity with project management concepts such as milestones, dependencies, risks, and status reporting.
Experience in Customer Experience, Marketing, Sales, or a similar business environment.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. This position is hybrid with a requirement to be onsite four or more days per week.
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