Position Overview
This position is primarily responsible for providing comprehensive data and analytics support for all business units across the corporation and works on low to medium complex and cross-functional data centric solutions, works on multiple projects as a team member, works with BI and Data Analysts to understand customer need. The incumbent collects, analyzes and shares data to help business teams drive improvement in key business metrics, customer experience and business results and has a moderate impact on operations, resources and the corporation's reputation.
Primary Responsibilities
Works with Business Information and Data Analysts to understand customer needs. Collects, analyzes and shares data to help business teams drive improvement in key business metrics, customer experience and business results. Utilizes database and web application technologies to develop and evaluate innovative business intelligence tools and automated reports.
Develops and tests analytical solutions such as databases, queries, views, reports and dashboards. Assists in data conversions, imports and exports of data within and between internal and external software systems. Documents new and existing models, solutions and implementations.
Designs and builds reporting and analysis tools that help streamline the business and makes reporting, analyzing, planning and forecasting more efficient. Supports and assists with the integration of analytical platforms with enterprise systems and applications. Troubleshoots analytics tools, systems, and software. Tracks performance and production issues.
May assist in performance tuning of analytics applications. Escalates production issues as appropriate. Ensures the collected data is within required quality standards. May maintain the quality of Metadata Repository by adding, modifying and deleting data.
Adheres to process, policies and standards. Keeps customers informed about business intelligence tool problems and resolutions. Tracks and reports on issues and enhancement requests for the business in a timely manner.
Performs regular assignments using own judgment and following the corporation's data policy, while keeping supervisor informed as necessary. Receives general guidance on new projects as to methods, procedures and desired end results. Uses discretion to make decisions within the scope of their responsibilities. Complex assignments are usually reviewed upon completion.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
- Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
- BA or BS
- Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
- 3
- Skills Required to Perform the Primary Responsibilities of this Position:
- Excellent customer service skills
- Ability to use general office equipment
- Ability to work and multi-task in a fast paced environment
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Minimum of 3 years of related technical experience
- Minimum of 3 years of experience supporting a major Business Intelligence/Data Warehousing system
- Expert skills in data analysis and data mining
- Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
- N/A
- Physical Requirements or Work Conditions Beyond Traditional Office Work:
- N/A
Equal Employment Opportunity (EEO)
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.
