In this position, the Director partners with strategy, creative, analytics, and account teams, as well as client IT and marketing stakeholders at all levels, to translate business goals into practical, scalable solutions. The Director ensures that technical approaches, estimates, and timelines are sound, and that the right technical talent is engaged on each project. This knowledge and expertise is then leveraged to deliver solutions to the market, communicate our value proposition, and drive continued growth.
Our ideal candidate is a hands-on technology leader who is intuitive, focused, organized, and calm under pressure. This person communicates exceptionally well at every level (verbal, written, presentations, and active listening), explaining technical trade-offs clearly to both engineers and non-technical clients. They bring strong leadership and people-management skills, advanced business acumen, and proven analytical and problem-solving abilities.
YOUR RESPONSIBILITIES
Oversee the end-to-end technical delivery of a portfolio of agency projects, including websites, email programs, digital advertising and ad tech, and mobile apps, from discovery through launch and ongoing support
Set technical direction, architecture standards, and best practices across web, CRM/email, and mobile work; review solutions for scalability, security, performance, and accessibility
Guide platform strategy and implementation across Adobe (Experience Manager and Marketing Cloud), Salesforce (including Marketing Cloud), and Contentful, and recommend the right technology for each client need
Partner with strategy, creative, analytics, and account teams to translate business goals and campaign requirements into technical plans, estimates, and timelines
Lead, mentor, and develop developers, QA, and technical leads; document the development process and coach new team members
Establish and enforce quality practices, including code review, QA and testing, release management, and CI/CD, in support of dependable on-time launches
Manage relationships with client technology stakeholders, third-party vendors, and hosting and cloud partners (e.g., AWS)
Experiment with and integrate processes, tools, and emerging technologies (including AI-enabled tools) that encourage continuous improvement
Create metrics and reporting that give teams and the organization relevant feedback on delivery health and quality
Assist in building technical documentation (case studies, best practices, processes and procedures)
Work closely with team leaders to maintain visibility of project schedules and potential roadblocks, and support new business efforts:
Estimates
Proposal creation
Presentations
REQUIRED SKILLS
Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience considered
7+ years of relevant experience delivering digital marketing technology, ideally in an agency or consultancy environment
2+ years leading a team or a practice, including direct reports and mentoring technical leads
Proven record of delivering a mix of websites, email/CRM programs, digital advertising, and mobile apps for multiple clients at once
Experience with enterprise marketing and content platforms
Adobe Experience Cloud (e.g., Adobe Experience Manager/AEM, Adobe Analytics, Adobe Campaign) or an alternate content management / digital marketing platform
Salesforce (e.g., Marketing Cloud, Sales/Service Cloud) for CRM, email, and customer data integrations
Contentful or another headless CMS, including content modeling and API-based delivery
Working knowledge of the technologies behind modern web and mobile delivery:
JavaScript (including modern frameworks), Node.js, and PHP
HTML5, CSS3, REST APIs, web services, and JSON/XML data exchange
AWS cloud services and hosting, deployment pipelines, and environment management
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- $160,000-$200,000
To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
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