Support Nuclear Customer Complaints /escapes problem solving and be able to present results to customers.
Ensure Nuclear Approved Vendor List (AVL) is managed properly and partner with Supplier Quality teams to manage suppliers’ performance.
Provide site training as required on Nuclear Safety Culture and other Quality topics.
Support any Quality audit.
REQUIRES THE ABILITY TO
Meticulous attention to detail and a commitment to maintaining high-quality standards.
Use project management tools to ensure effective and timely completion of project milestones.
Use detailed process mapping tools to define and analyze quality management workflows.
Make data driven decisions
Embrace and drive accountability and performance-based culture focused on operational excellence.
Proven ability to lead initiatives and teams in a multi-cultural matrix organization, manage multiple priorities, and drive continuous improvement.
Interact & guide the other functional areas to evaluate failure trends, product quality problems, and quality issues.
Evaluate existing quality processes and systems for effectiveness and improvement opportunities.
Support quality system deployment plans given multiple system deployments with other functions (ERP, SAP, PLM, SIOP, etc.).
Interact with nuclear customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.
Communicate effectively in both verbal and written form with a wide variety of customers including both internal and external to Flowserve. Communicate effectively with associates at all levels, from the factory floor to executives at Flowserve and Customers.
Be able to perform and coach others in data analysis and perform root cause analysis.
Initiate, formulate and implement new business practices within a specific discipline while managing the development and/or delivery of a significant element of the organization's change management program.
Adapt approach and demeanor in real time to match the shifting demands of different situations.
Gain the confidence and trust of others through honesty, integrity, and authenticity.
REQUIRED QUALIFICATIONS
Bachelor’s degree in an engineering field (manufacturing, nuclear, industrial, or mechanical)
3+ years' experience of demonstrated success leading or working in a nuclear quality program that meets the requirements of ASME BPVC, 10 CFR 50 Appendix B, 10 CFR 21, and ASME NQA-1.
Knowledge of ASME BPVC, 10 CFR 50 Appendix B, 10 CFR 21, and ASME NQA-1.
Skilled in Team Oriented Problem Solving (RCA/CA/PA tools, able to teach and coach).
Skilled in process mapping and risk assessment (PFMEA preferably).
Experience in Quality Software Systems.
Proficiency in Microsoft Office
English bilingual, business conversation.
US Citizen
DESIRED QUALIFICATIONS
Previous experience in metal-mechanic industries or similar nuclear business.
NQA-1 Lead Auditor
Experienced in special processes (NDE, welding and testing)
PFMEA & Control Plan Management (Creation and maintenance).
Six Sigma Green Belt or equivalent
SAP experience
Familiar with Commercial Grade Dedication and material upgrade requirements
Employment Type: Full time
Percentage of Approximate Travel Required: up to 10%
Location: Charlotte, NC
