Role summary
The HR Technology System Administrator supports Flowserve HR’s digital ecosystem through system administration, Tier 2 case management, and back-end process support. The role focuses on maintaining HR systems, resolving technical and data-related issues, executing and supporting configuration changes, and ensuring smooth day-to-day operations in collaboration with HR and Technology partners.
Your role
Act as a technical point of contact for HR systems
Provide Tier 2 support for HR system tickets and case management requests
Support back-end HR processes and system administration activities
Troubleshoot system, data and security issues through problem analysis, issue reproduction and root cause identification
Support data quality and data audit exercises to help ensure data integrity
Collaborate with Technology Partners and Centers of Excellence to document recurring processes and system changes
Support configuration changes, including documentation, testing, migration, communication and hypercare
Respond to internal and external audit requests by researching issues and preparing control documentation
Your profile
Experience in HR system administration, preferably in Workday
Prior experience with case management systems, such as Neocase
Strong understanding of back-end HR processes and system-driven workflows
Experience with HR data manipulation and reporting, with strong Excel skills
Show the full description
Ability to troubleshoot issues, analyze problems and identify practical solutions
Experience with testing, test scripts and UAT support
Familiarity with HR data quality, audit processes and controls
Strong communication skills in English (written and verbal)
Self-reliant, structured and confident in handling technical issues
Strong critical thinking and problem-solving skills
Ability to work independently and collaborate across teams and time-zones
Flexible and adaptable, with a customer-centric mindset
What we can offer you
Friendly multicultural environment and team events
Life, accident and health insurance
Cafeteria package
Career development and training opportunities
Hybrid work opportunity
