Provide regular internal and customer-facing project updates, including risks, recovery actions, and forecasted completion dates.
Maintain accurate data in ERP, project-management, and reporting systems.
Identify process gaps and lead continuous-improvement initiatives to reduce order cycle time, improve on-time delivery, and strengthen working-capital performance.
Ensure compliance with company policies, contractual obligations, export controls, quality requirements, and applicable safety standards.
Required Qualifications
Bachelor’s degree in engineering, Business, or a related field.
Typically, 3+ years of experience in project management, order management, commercial operations, or Order-to-Cash functions.
Demonstrated experience managing complex customer orders, contractual milestones, invoicing, and cash collection activities.
Working knowledge of ERP systems, preferably SAP, or similar platforms.
Strong understanding of Order-to-Cash processes, including order entry, fulfillment, shipping, invoicing, receivables, and collections.
Excellent stakeholder-management, communication, organization, and problem-solving skills.
Advanced proficiency with Excel and reporting tools; experience with Power BI is an advantage.
Preferred Qualifications
Experience in engineered products, manufacturing, industrial equipment, or project-based business environments.
Familiarity with Incoterms, letters of credit, export documentation, and international trade processes.
Experience working with global customers and cross-functional teams across multiple regions.
Key Competencies
Customer focus and commercial acumen
Ownership and accountability
Planning, prioritization, and execution discipline
Financial and cash-flow awareness
Risk management and issue resolution
Cross-functional collaboration
Data-driven decision-making
Continuous improvement mindset
Performance Measures
On-time order fulfillment and delivery performance
Milestone achievement and project schedule adherence
Invoice accuracy and timeliness
Order backlog aging and dispute-resolution cycle time
Customer satisfaction and project closeout quality
