Handle incoming and outgoing calls, serving as a professional representative of Northbridge University.
Serve as first call resolution for the Online Admissions team, escalating issues as needed.
Schedule meetings for the Admissions team and assist with preparation for team events and meetings.
Process incoming admissions related mail and documentation.
Maintain inventory tracking for admissions related materials and electronic devices.
Support quality assurance and internal audits related to admissions documentation.
Adhere to all company policies, procedures, and compliance standards.
Attends college graduation ceremonies.
Qualifications/Education
High School Diploma is required
Ability to multi-task in a fast paced environment
An ongoing customer focus
The highest levels of integrity at all times
Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives.
Why Join Northbridge University?
At Northbridge University, you become part of a community devoted to academic excellence, innovation, and human development. Every employee, from faculty to administrative staff, plays a key role in advancing the growth of our students while enhancing their own professional journey. We foster a culture of teamwork, respect, and ongoing learning, where innovative ideas are welcomed and talent is supported. Our employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.
At Northbridge University, you’re not just building a career—you’re creating a meaningful purpose.
For additional information on who we are – https://northbridge.edu/en/who-we-are
Northbridge University is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.