Flexjet
From Flexjet's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
We are seeking a highly organised and proactive Flight Communications Controller to join our Operations team.
Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel.
We are seeking a highly organised and proactive Flight Communications Controller to join our Operations team. This is a critical coordination role, acting as the central link between Crew, Operations, Scheduling, and Owner Services to ensure smooth and efficient flight execution.
As a Flight Communications Controller, you will maintain real-time operational awareness and ensure accurate, timely communication across all operational teams. You will play a key role in supporting crew logistics, managing updates, and helping to maintain continuity across a dynamic, fast-moving flight programme.
Act as the central communication hub between Crew, Operations, Scheduling, and Owner Services for all flight-related updates
Maintain real-time operational awareness, tracking aircraft movements, crew status, and schedule changes
Manage and coordinate crew travel and accommodation, including day-of-operations (Day 0) changes and forward planning
Perform quality control checks on upcoming flights to ensure accuracy, readiness, and compliance
Interpret weather reports and operational data, escalating risks or issues to Operations leadership
Support IROPS management, including delays, AOG events, diversions, and schedule disruptions
Prepare and distribute daily operational reports, ensuring clear visibility of flight status and performance
Provide administrative and operational support to Scheduling and Operations teams, ensuring continuity across shifts
You are a detail-oriented and dependable professional who thrives in a fast-paced environment and takes pride in enabling smooth, accurate operations through clear communication.
Experience in aviation operations, dispatch, customer service, or a related field
Strong verbal and written communication skills with professional telephone manner
Excellent organisation and multitasking ability, with strong attention to detail
Ability to remain calm and effective under pressure in a real-time environment
Proficiency in Microsoft Office and confidence learning new operational systems
A proactive, team-oriented mindset with a focus on safety and service excellence
Legal right to work in the United Kingdom
Background in business aviation, charter, or airline operations
Aviation-related degree (e.g. Aviation Management, Flight Operations)
Experience supporting crew logistics or flight coordination activities
Working Pattern
5 on / 3 off rotation
9-hour shifts covering early and evening rotations
Equal Opportunities Statement
Flexjet Europe is an equal opportunities employer. We are committed to fostering an inclusive workplace and do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.
We welcome applications from all qualified individuals and will provide reasonable adjustments throughout the recruitment process where required.
Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.
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