Coordinate and request travel arrangements for crew members related to duty assignments
Input aircraft exclusions, manage trip locks, and support schedule optimization activities (including circulation lows and trip builds)
Conduct Daily Release and Last Day Release processes
Serve as the primary point of contact for flight crews, providing real-time operational support
Communicate schedule changes, maintenance updates, weather impacts, and crew legality issues
Monitor and respond to pilot communications via phone, email, and internal systems
Coordinate with Scheduling, Flight Planning, Maintenance, and other operational teams
Escalate operational issues and facilitate solutions to maintain safe and efficient operations
Maintain accurate documentation and ensure timely dissemination of critical information
Support operational awareness and decision-making through clear, consistent communication
Deliver professional, service-oriented support while balancing crew needs and operational priorities
Track crewing metrics and support operational performance standards
EDUCATION & EXPERIENCE
Bachelor’s degree (B.S.) or equivalent from a 4-year college; 1-3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience
Working knowledge of FAA regulations (FAR Part 91, 121, or 135) preferred
Proficiency in Microsoft Office and ability to learn company-specific systems
REQUIRED SKILLS & QUALIFICATIONS
Ability to perform effectively in a fast-paced, high-pressure environment
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Ability to multitask, prioritize, and solve problems in real time
Professional demeanor with strong interpersonal skills
Ability to work independently and collaboratively within a team
Calm, solution-oriented mindset when handling operational challenges
SCHEDULE & POSITION EXPECTATIONS
Our operation is 365/24/7 and candidates must be willing to work nights, weekends, and holidays as schedule dictates
Fully onsite position and requires in-person attendance at our Global Command Center
Schedule: Full-time, front or back half of the week including 1 weekend day
3 - 14-hour shifts or 4- 11-hour shifts
Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.
