Coordinate the disposition of suspect or nonconforming materials, including containment, sorting, return, rework, deviation, and scrap. Confirm supplier liability and recover quality-related costs when applicable.
Conduct supplier qualification, risk assessment, SAQ review, process audits, QPA audits, and audit-finding follow-up for electronic-component suppliers.
Identify high-risk or poor-performing suppliers and drive focused improvement programs to reduce defects, shorten FA cycle time, strengthen process controls, and prevent recurrence.
Provide technical guidance on electronic-component specifications, failure mechanisms, reliability risks, process controls, and supplier corrective actions. Work closely with Quality, Manufacturing, Engineering, Procurement, Program Management, customers, and suppliers to resolve quality issues.
Maintain accurate records in FA, MQCR, CAPA, and other applicable quality systems. Prepare quality updates, supplier performance reports, FA summaries, audit reports, and escalation materials for critical issues.
Support SQE process optimization and digital improvement initiatives to improve FA efficiency, data accuracy, issue tracking, and team productivity.
The experience we’re looking to add to our team
Bachelor’s degree or above in Electronics Engineering, Electrical Engineering, Materials Engineering, Quality Management, or a related discipline, with at least 5 years of supplier quality management experience.
Strong knowledge of electronic components, including ICs, resistors, capacitors, inductors, discrete devices, power components, and transformers, as well as their manufacturing processes, failure mechanisms, reliability risks, packaging, handling, and solderability requirements.
Practical experience in supplier qualification, risk assessment, process and QPA audits, supplier performance management, failure analysis, corrective-action management, and supplier continuous improvement.
Good understanding of quality management systems, ISO 9001, and applicable customer-specific requirements. Proficient in quality tools and methodologies such as 8D, 5 Why, Fishbone Diagram, FMEA, Control Plan, SPC, MSA, and 4M1E analysis.
Capable of independently managing production quality issues, customer complaints, supplier escalations, failure analysis, material-risk assessments, containment, corrective actions, and recovery activities.
Strong analytical, problem-solving, supplier negotiation, and cross-functional coordination skills. Good written and verbal communication skills in both English and Chinese.
Willingness to travel to supplier sites for qualification, audits, process reviews, failure investigations, and supplier improvement activities.
What you’ll receive for the great work you provide
Life Insurance
Social Insurance
PTO
Required Skills
Optional Skills
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
