Serve as a trusted resource for workplace concerns, independently assessing issues and coordinating appropriate solutions.
Maintain a polished, customer-first approach when responding to service requests, regardless of the complexity or urgency of the issue.
Facilities Maintenance & Repair
Respond promptly to service calls, work orders, and in-house repair requests throughout the facility.
Troubleshoot, diagnose, repair, and maintain building systems, equipment, fixtures, and workplace components.
Perform general maintenance across multiple trades, including basic mechanical, electrical, plumbing, carpentry, and fixture installation.
Install, repair, adjust, and maintain office fixtures, furniture, equipment, and other workplace components.
Move furniture, materials, equipment, and workplace assets as required to support office operations.
Ensure plumbing, water, electrical, mechanical, and related facility systems remain functional and appropriately maintained.
Test equipment and components to identify defects or causes of malfunction.
Replace defective components, wiring, hardware, fixtures, and mechanical parts within the appropriate scope of the position.
Align, adjust, and calibrate equipment according to manufacturer or operational specifications.
Coordinate specialized repairs with qualified vendors or building management when work falls outside the technician's scope or requires licensed trades.
Preventative Maintenance
Perform scheduled preventative maintenance on building equipment, fixtures, and workplace systems.
Conduct routine inspections of the facility to proactively identify maintenance requirements, safety concerns, or potential equipment failures.
Inspect equipment and consult with users, vendors, or operators to understand reported problems and determine potential causes.
Support equipment cleaning, maintenance, testing, adjustment, and calibration activities.
Maintain accurate records of repairs, preventative maintenance, inspections, calibrations, and testing as required.
Support emergency and backup systems and assist with established emergency response procedures.
Identify recurring maintenance issues and recommend longer-term solutions when appropriate.
Workplace Operations & Vendor Coordination
Partner closely with the Workplace Services Manager on daily facility operations, workplace priorities, and special projects.
Coordinate with property management, building engineering, Security, IT, vendors, contractors, and other service providers to resolve facility-related issues.
Communicate maintenance needs and service disruptions clearly and professionally to appropriate stakeholders.
Monitor vendor work occurring within the facility and help ensure work is completed safely, professionally, and with minimal disruption to employees.
Track open service requests and work orders and maintain ownership through completion.
Support office moves, furniture changes, meeting and event setup, equipment relocation, and other workplace activities.
Maintain appropriate inventory of commonly required tools, replacement parts, maintenance supplies, and equipment.
Assist with additional Workplace Services responsibilities and special projects as needed.
Qualifications
3–5+ years of facilities maintenance or facilities technician experience, preferably within a corporate office, Class A commercial building, or other high-service professional environment.
Demonstrated experience working in environments supporting employees, business leaders, and guests strongly preferred.
Working knowledge of mechanical, electrical, plumbing, and general building maintenance systems.
Demonstrated ability to troubleshoot equipment and facility issues and determine appropriate corrective action.
Experience performing preventative maintenance and managing work orders.
Ability to perform general repairs and installations safely and professionally.
Strong customer-service orientation and ability to interact professionally with individuals at all levels of an organization.
Exceptional discretion and demonstrated understanding of the importance of confidentiality when working within professional and sensitive business environments.
Strong organizational skills and ability to independently prioritize multiple service requests and operational needs.
Demonstrated initiative, sound judgment, resourcefulness, and follow-through.
Ability to communicate effectively with employees, leadership, property management, vendors, contractors, and technical service providers.
Basic computer proficiency and ability to utilize work-order, email, documentation, and building-related systems.
Reliable and consistent attendance during the established Monday–Friday, 8:00 a.m.–5:00 p.m. schedule is required.
What you'll receive for the great work you provide
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
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- Application Deadline:
- Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
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Relocation: Not eligible
- Is Sponsorship Available?
- No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
