Own system initiatives end-to-end: discovery, requirements, UAT, deployment, stabilization, and sustainment.
Manage dependencies, risks, and tradeoffs across concurrent enterprise initiatives.
IT Partnership & Governance
Act as the primary liaison between Store Process & Systems and internal IT teams.
Provide clear prioritization and business context to guide IT delivery and backlog decisions.
Lead UAT strategy, test execution, defect triage, and release sign-off.
Ensure strong governance, documentation, and change management for all system releases.
Implementation, Adoption & Sustainment
Lead product implementation and rollout strategy for store systems.
Partner with Process Enablement to ensure systems are field-ready and supported with training and communications.
Monitor post-launch performance, adoption, and stability.
Own ongoing maintenance, enhancements, and issue resolution for store systems.
Business Impact & Continuous Improvement
Quantify system benefits including productivity gains, error reduction, compliance improvements, and cost savings.
Use data, feedback, and learnings to continuously improve system performance and usability.
Ensure systems support operational consistency, safety, quality, and customer experience.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
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