Execute system maintenance activities including system refreshes, client copies, kernel upgrades, Support Package Stack (SPS) applications, and transport management
Configure and support SAP Solution Manager 7.2 capabilities including Change Request Management (ChaRM), Technical Monitoring, Business Process Monitoring, Root Cause Analysis (RCA), EarlyWatch Alerts (EWA), IT Service Management (ITSM) integration, and solution documentation
Support SAP Cloud Application Lifecycle Management (CALM) configuration and governance for SAP Rise and on-premises environments
Monitor and resolve technical issues including system bottlenecks, lock entries, short dumps, transport failures, and application performance issues to support high availability targets
Partner with infrastructure and security teams to support high availability, disaster recovery, audit readiness, patch management, vulnerability remediation, and role-based access controls across SAP and Azure environments
Provide technical support across the SAP landscape including S/4HANA, SAP Business Technology Platform (BTP), BW, BPC, OpenText, SAP Data Services (BODS), Governance, Risk, and Compliance (GRC), Process Integration and Process Orchestration (PI/PO), Redwood job scheduler, and Vertex
Create and maintain technical documentation, operating procedures, and support standards to improve consistency, governance, and operational readiness
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have
4+ years of experience in SAP Basis administration supporting enterprise SAP environments, including SAP NetWeaver, S/4HANA, BW, BPC, and related SAP platforms
4+ years of experience supporting SAP environments hosted on Microsoft Azure, including Azure Infrastructure as a Service (IaaS), Azure virtual machines, storage services, and cloud operations
4+ years of experience administering SAP HANA databases, including backup and recovery, performance tuning, system monitoring, and SQL optimization
4+ years of experience configuring and supporting SAP Solution Manager 7.2 components such as Change Request Management (ChaRM), Technical Monitoring, Business Process Monitoring, and Root Cause Analysis (RCA)
4+ years of experience with Linux or Unix administration using Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), shell scripting, and operating system level troubleshooting
4+ years of experience supporting SAP transport management, patching, kernel upgrades, system refreshes, client copies, and production support activities in regulated or large-scale enterprise environments
Experience supporting high availability and disaster recovery solutions using Azure Site Recovery (ASR), HANA System Replication (HSR), or equivalent business continuity technologies
Bachelor's degree in computer science, information technology, business, or a related field, or equivalent combination of education, related experience and/or military experience
Experience that would be great to have
10+ years of experience in SAP Basis administration within a large-scale enterprise environment
3+ years of experience configuring SAP Cloud Application Lifecycle Management (CALM) for SAP Rise and on-premises integrations
Microsoft Certified: Azure for SAP Workloads Specialty, SAP Certified Technology Associate in SAP System Administration, SAP Certified Technology Associate in SAP Solution Manager, or equivalent validated technical certification
Experience supporting SAP Business Technology Platform (BTP), OpenText, SAP Data Services (BODS), Governance, Risk, and Compliance (GRC), Process Integration and Process Orchestration (PI/PO), Redwood job scheduler, or Vertex
Sponsorship
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
#LI-IH1
- Salary Range
- $109,000.00 - $182,400.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
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