Provide strategic HR guidance and coaching to managers on talent management, employee engagement, performance management, and workforce planning.
Lead and support organizational design, restructuring, change management, and business transformation initiatives.
Manage complex employee relations matters, workplace investigations, disciplinary cases, and conflict resolution while ensuring compliance with local employment laws.
Collaborate with HR Centers of Excellence, including Talent Acquisition, Total Rewards, Learning & Development, and HR Operations, to deliver integrated HR solutions.
Drive talent reviews, succession planning, leadership development, and retention strategies to build a strong talent pipeline.
Utilize HR metrics and workforce data to identify trends, provide insights, and support informed business decision-making.
Ensure compliance with local labor regulations, company policies, and governance requirements across multiple countries within the region.
Organize and run employee engagement and CSR activities.
Support the end-to-end employee lifecycle, including onboarding, employee development, engagement, performance management, organizational changes, and offboarding activities.
What you will need to have
Native or business-level proficiency in Japanese (written and verbal communication) is mandatory.
Strong employee relations expertise, including experience managing investigations, organizational change, restructures, and complex workplace matters.
Strong business acumen with the ability to align HR strategies, talent initiatives, and workforce plans to organizational goals.
Excellent stakeholder management, communication, presentation, and interpersonal skills, with the ability to operate effectively in a matrixed environment.
Strong analytical and problem-solving capabilities, including experience leveraging HR data, insights, and HRIS platforms such as Workday to support decision-making.
Ability to balance strategic thinking with hands-on execution while working across multiple cultures, time zones, and geographies.
#LI-DC
Thank you for considering employment with Fiserv. Please
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
