Configuration and support of connectivity within the mainframe environment and external networks
Assignments to highly visible, sensitive and critical systems.
Gathering documentation for research and problem resolution of z/OS connectivity issues that may involve capturing and analyzing traces, dumps, and logs
Customization, maintenance, and problem resolution for OEM or operating system network products and print solutions.
Vendor list includes
IBM z/OS Communication Server VTAM, TCPIP and related components, IBM z/OS Netview, LRS print services, CA TPX Session Manager, and other vendor products
Utilize and maintain tools such as Netview to monitor resources
Work with Users, Clients, and Business Partners to provide connectivity or to resolve issues with the ability to provide communication on issues or complex information to a wide audience based on knowledge.
Customization, configuration, maintenance and problem resolution for SNA and TCPIP configurations
Coding and problem resolution for installation exits
Interaction and effective communication with many different groups, including application support, hardware support, operations support, and various levels of management
Should be able to explain technical information to non-technical personnel
Provide 24x7x365 on-call support on a rotating basis and perform other on-call duties as required.
Able to work system maintenance/implementation windows which are generally 1 AM to 5 AM Central Time on Sunday mornings, but can be anytime during the weekend
Work with various groups in evaluating and recommending hardware and software products
Evaluate, estimate, and provide recommendations for new clients
Maintain and provide documentation
Prepare for disaster recovery and participate in recovery tests and actual disaster recovery, if declared
Highly-skilled with extensive proficiency and provides second (2nd/3rd) level support for production issues
Performs work as a project team member for technical or operational projects.
Identifies and defines business requirements for major projects, new systems/applications, policy changes or related projects.
Performs troubleshooting and diagnoses of system/application problems.
Communicates with internal teams and/or clients regarding problem solving, testing, and related activities.
Develops, documents and implements standards, guidelines, direction and education on process/procedures for staff.Creating and modifying REXX and CLISTs
Work locally in the Brown Deer Data Center (Milwaukee, WI area) during normal US business hours (roughly around 8 AM to 5 PM Central time) and possibly travel to work with similar groups and provide service in other FIS data centers or clients of FIS.
Support of other strategic data centers, regardless of physical location of employee
Minimum Requirements
Possess exceptional written and verbal communication skills, including a vocabulary and style which permits the conveyance of technical information clearly, concisely and unambiguously.
Be able to communicate effectively to a wide range of audiences in a group presentation setting.
Have a demeanor and communications style which is commensurate with client facing communications.
Be self-motivating and able to work in a fast-paced environment and work on multiple tasks - completing those tasks within the given timeframe
Be able to function as a team member in a multi-group, multi-team member environment
Be able to use Microsoft PC products like MS-Word and MS-EXCEL
Have at least 7 years programming experience in a technical environment.
Be able to perform the functions listed in job description
Be able to use TSO/ISPF sufficiently
Be proficient in configuration, maintenance, and diagnostics in z/OS Communication Server SNA and TCP/IP services
Be knowledgeable in using SMP/e
Be able to work independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment.
Develop, document and implement standards, guidelines, direction and education on process/procedures for staff.
Be knowledgeable with OEM print products
Be knowledgeable with OEM session management products
Education
College Degree or equivalent work experience.
Current and future sponsorship are not available for this position
Experience
Candidate should have a minimum of five or more years’ experience for a senior level position in a z/OS environment
Desired Qualifications
7+ years of experience working with the Network system side of Mainframe environments in a parallel sysplex environment
Multiple LPAR environments
Security knowledge
Certificate knowledge
Wireshark knowledge
Policy Agent knowledge
Encryption knowledge
Knowledge of Project Management methods and techniques
Knowledgeable with network monitoring and automation tools
Knowledgeable with z/OS Unix System Services
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $90,040.00 - $153,070.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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