Follow operational controls, security procedures, and regulatory requirements for financial transaction handling
Meet productivity, quality, and service-level objectives in a production environment
Support daily workflow management by prioritizing tasks and maintaining processing deadlines
Collaborate with team members and operational partners to address processing challenges and improve outcomes
Maintain accurate records and documentation to support audit readiness and operational transparency
Required Qualifications
High school diploma or equivalent combination of education, training, and relevant experience
Ability to process high volumes of transactions while maintaining accuracy and attention to detail
Experience working with data entry, payment processing, document handling, or operational workflows
Strong organizational and time management skills in a production-focused environment
Ability to follow established procedures, controls, and compliance requirements consistently
Strong problem-solving skills with the ability to identify and resolve processing exceptions
Effective verbal and written communication skills
Proficiency with computer applications, data management systems, and standard office technology
Preferred Qualifications
Experience in remittance processing, lockbox operations, payment services, or financial operations
Familiarity with financial transaction processing environments
Experience working with quality control standards and operational metrics
Knowledge of document imaging, records management, or reconciliation activities
Ability to adapt quickly to changing priorities and production demands
What We Offer you
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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