Conduct testing and validation activities for processes, materials, and equipment enhancements.
Create, maintain, and update operational documentation, work instructions, and process guides.
Monitor production workflows and identify opportunities to improve efficiency, accuracy, and throughput.
Troubleshoot routine equipment and process issues to minimize downtime and maintain production schedules.
Ensure compliance with operational, quality, security, and safety requirements in a regulated production environment.
Track production results and communicate operational concerns, risks, and improvement opportunities to leadership.
Perform repetitive tasks with accuracy and consistency while maintaining high quality standards and meeting deadlines.
Required Qualifications
High school diploma, GED, or equivalent combination of education and relevant experience.
Experience working in a production, manufacturing, operations, or processing environment.
Effective problem-solving and troubleshooting skills with attention to detail.
Strong verbal and written communication skills, including documentation of procedures and processes.
Ability to adapt to changing priorities, work independently, and collaborate across teams.
Ability to lift, move, and handle production materials and perform repetitive tasks as required.
Ability to work 12-hour shifts and overtime as needed to support business requirements.
Preferred Qualifications
Experience supporting production leadership or acting as a lead associate within a manufacturing or operations environment.
Knowledge of continuous improvement methodologies and process optimization practices.
Experience creating work instructions, standard operating procedures, or training materials.
Familiarity with production performance metrics and reporting tools.
Experience working in a highly regulated, quality-driven production environment.
What We Offer you
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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