Your key responsibilities
Conducting data analysis, product mapping and client interviews to assess data requirements for software utilization.
Creating data maps and transaction workflow documents that show exactly how every field will be converted.
Performing tests to ensure new, customized software meets customer specific needs.
Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.
Training customers on new systems and procedures.
What you bring
Required qualifications
Strong customer service and client interaction skills
Strong analytical and problem-solving skills as well as excellent human relations, negotiation and documentation skills.
A bachelor’s in business or a related field or the equivalent experience.
The ability to work in a fast-paced environment and be able to multitask between project assignments
Preferred qualificaitons
Previous knowledge of the Heritage WorldPay and/or FIS Payments One Debit applications would be a plus
Previous banking experience in Debit knowledge would be a plus
At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.
Here’s what else we offer
Opportunities to make an impact in fintech
Internal career growth opportunities
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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