Contribute to advancing reliability and performance of the Service Architecture, introduce new performance counters and instrumentation points
Stay abreast of developments in relevant technologies
Working closely with internal teams at First Orion to gather information on business processes and workflows that can be automated or improved
Work with Databricks as our primary data analytics platform
Deploying solutions in AWS and working with other systems in the cloud
Expand documentation of existing services
Researching and designing new AI skills, tools, and agentic applications
What you’ll need
Bachelor’s degree in Computer Science or equivalent years of engineering experience.
5+ years of hands-on experience in Java or Python.
Curious, self-driven, and eager to learn new technologies including emerging AI/ML tools.
Full working knowledge of Git and CI/CD pipelines
3+ years of experience with a Cloud Computing Service, such as AWS
2+ years of SQL experience
Self-starter personality with the ability to wear multiple hats to create solutions
Ability and mindset to dive into unfamiliar problems and come up with unique solutions
Comfortable working in dynamic, fast-paced environments.
A positive attitude and patience to work closely with stakeholders
Bonus Points
Exposure to robocall mitigation frameworks or spam filtering systems.
Certifications from cloud platforms (AWS, Azure, or GCP).
Knowledge of LLMs, AI models, and harnesses.
Knowledge of telecom call flow signaling (SIP, RTP).
Experience in Snowflake or Databricks
Company Benefits
Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!
Learn More About First Orion
First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.
First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.
Disclosure
First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.
This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.
First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.
