Maintain accurate HR records, tracking tools, databases, personnel files, and reporting materials in accordance with company procedures and confidentiality requirements.
Prepare, proofread, and format correspondence, reports, presentations, spreadsheets, and other HR materials using appropriate office equipment and software.
Support purchasing, invoice and purchase order processing, expense reconciliation, budget tracking, record retention, background checks, driving records, training assignments, and other department administrative needs.
Administer validated applicant testing, including EEI testing, as needed.
Use strong communication, customer service, judgment, and organizational skills to support employees, leaders, candidates, vendors, and external partners.
Support outage and storm restoration activities as required, including evenings, weekends, and holidays.
Other duties as assigned
Qualifications
Education
High school diploma or GED required; bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
Experience
Minimum of three years of administrative work experience required; HR administrative experience preferred.
Skills
Advanced knowledge of administrative practices, procedures, and office support functions.
Must pass the Company’s EEI Support and Administrative Selection System (SASS) test, if required.
Proficiency with Microsoft Suites including : Outlook, Word, PowerPoint, and Excel;
Experience with SAP, Coupa, Empower, Intelex, FileNet, or related systems preferred.
Strong written and verbal communication, customer service, organization, prioritization, and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment while meeting deadlines and producing accurate work.
Demonstrated discretion, sound judgment, and ability to maintain confidentiality when handling sensitive information.
Ability to work overtime as required for outage and storm restoration, including evenings, weekends, and holidays.
Preferred Certifications
SHRM-SCP or SHRM-CP
SPHR or PHR
CEBS (Certified Employee Benefits Specialist)
CHRC (Certified Human Resources Compliance Professional)
Labor Relations Certification
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Exempt
FirstEnergy Human Resources Team
