What’s In It for You
The opportunity to take on some real-world meaningful challenges working directly with customers and First Quality associates to ensure customer orders are processed accurately and delivery is on time.
The ability to make an impact and shape your career with a company that is thrives to “make things better”
Receive mentorship from experienced professionals while building a strong professional network.
Apply what you learn in the classroom to meaningful projects that have a business impact.
Gain a realistic job preview of a “day in the life” of a Supply Chain Account Specialist looks like at First Quality.
Responsibilities
Work along-side industry professionals to learn internal business processes and supply chain best practices.
Establish and maintain effective working relationships with customers to ensure their supply requirements for First Quality Consumer Products/First Quality Products are met.
Collaborate with FQ associates including sales, supply planning, demand planning, distribution, transportation, product marketing, commercial finance, PLM, & IT support to anticipate and proactively resolve product flow issues.
Participate in meetings with the Customers to prevent or resolve problems.
Work with customers to determine appropriate product/service solutions.
Monitor open order and inventory reports to track progress of open orders through shipment and receipt at the customer. Work with production planners and demand planners to respond to product shortages so orders ship on time and complete. Immediately notify the customer and sales manager if customer requirements cannot be met.
Learn about designated VMI tools and processes to maintain inventory at target levels in assigned customer’s DCs. Track VMI performance.
Pull reports as requested by customers, sales or other FQ associates.
Fully utilize customer web sites to meet service requirements. Understand customer scorecards and FQ service reports.
Identify the causes for poor results and contribute to corrective action plans.
Work with PLM to manage the launch of new items and the transition of existing items for assigned customers.
Collaborate with Customers to develop product transition plans and evaluate potential shortfalls due to product or packaging delays.
Coordinate the depletion of finished goods and materials, maintaining item material status as required.
Monitor promotions and events for assigned customers. Immediately notify demand planning of any variance to forecast volumes or timing.
Qualifications
Pursuing a degree in Supply Chain or related field (junior or senior preferred).
Strong oral and written communication skills
Ability to work independently and as part of a team
Strong attention to detail and organizational skills
Basic understanding of data analytic skills
Basic critical thinking and problem-solving skills
Intermediate Microsoft Office skills- especially excel
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
